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Seller Profile

DigiDirect

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platinum Seller
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97.35%
89 product reviews
digiDirect is renowned as the place to visit for all your photo, video, and digital imaging needs. Once you step inside any one of our stores, you're presented with an incredible range of cameras and accessories.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Charlie gauciVerified buyer

    Love it great camera using it lots

    Apr 09, 2024

  • AmyVerified buyer

    Came super fast and was exactly as described. I am very happy with my order.

    Apr 02, 2024

  • DarrenVerified buyer

    Add the foam into your Pelican case and nothing is going to move around. Recommended

    Apr 01, 2024

  • DarrenVerified buyer

    Pelican cases are simply the best. Protect your equipment and know they are safe!

    Apr 01, 2024

  • Helen WoodVerified buyer

    Great coverage. Simple to install.

    Mar 28, 2024

  • WNAUS17012909 Susan Verified buyer

    I replaced an old version and this works even better.

    Mar 01, 2024

  • Steve DykstraVerified buyer

    Very good

    Feb 23, 2024

  • BelindaVerified buyer

    Beautiful album, came in a reasonable time. Overall I'm really happy 😊

    Feb 13, 2024

  • HELENE JEAN-BAPTISTEVerified buyer

    I am very happy with the product Exactly what I asked for

    Feb 07, 2024

  • DebbiVerified buyer

    Great product.

    Feb 01, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

All orders are delivered using Australia Post (or their sub-contracted courier services).

- We aim to dispatch your order within 48 hours of receiving it.
- Once dispatched, delivery of your order may take between 1-10 business days to arrive at your designated address.

If you do not receive your package within this time frame, please notify us as soon as possible so we can help follow it up with AusPost.

All digiDirect parcels require a signature upon delivery. An "Authority to Leave" will not be accepted under any circumstances. However, If you are not in attendance at the time of delivery, the driver will leave an "Attempted Delivery" card and your parcel will be returned to your local post office for collection. Government recognised photo I.D. displaying your address must be presented along with your "Attempted Delivery" card upon pick up.

Please Note:

- We do not deliver to PO Box addresses or Parcel Lockers.

According to the Australian Consumer Law, we are not required to provide a refund or replacement if you change your mind. Please keep this is mind and purchase with care, as we can not guarantee to accept your change of mind return request.

However, you may still be entitled to a refund or exchange if an item has a major problem.

This is when the item:

- has a problem that would have stopped someone from buying the item if they had known it was unsafe.

- is significantly different from the sample or description.

- doesn't do what we said it would, or what you asked for and can't be easily fixed.

If there is any issue regarding your order and you would like to either make a return, refund, or exchange, please contact our team so we can get a better understanding of what the issue is and assist you in resolving it.

When submitting a return after speaking to one of our customer support team members, please make sure to include ALL original packaging, contents etc.

Depending on the situation and if the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase - e.g. your receipt or email order confirmation.

Warranty:

Warranty for your ordered goods is typically either brand or product specific. If you are unsure of what warranties your purchased item(s) are covered by, feel free to contact our team so we can help clarify things for you.