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Seller Profile

Direct Factory Furniture

13 product reviews
Direct Factory Furniture is an online furniture and home accessories retailer based in Melbourne, Victoria. Offerings include outdoor wicker furniture, wicker planters, wicker storage baskets and wicker pet beds. Our mission has always been to provide our customers with the highest quality, products and customer service, while maintaining a completely competitive price.
 

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  • Louise TaylorVerified buyer

    Was so impressed I order another set - they look fabulous!

    Jan 04, 2024

  • Louise TaylorVerified buyer

    Loved hit so much ordered a second set

    Dec 25, 2023

  • KimberlyVerified buyer

    Love everything about this setting. So does everyone else that's seen it. I couldn't be happier with it. It was exactly what I was looking for.

    Sep 21, 2023

  • Kimberly Daniels

    Not do I love this but so far everybody else that has seen it does too. Delivery was so fast and the guy that delivered it even took it out the boxes for me an took the boxes away. I am more than happy.

    Sep 07, 2023

  • ChantimaVerified buyer

    Good experience and delivery fast.

    Apr 19, 2022

  • Ros AlderseaVerified buyer

    I love these pots! Ended up needing 9. Ceramic pots would have cost the earth. I hope these last for the long term but they look amazing. Very happy with them.

    Nov 13, 2021

  • Ros AlderseaVerified buyer

    This is a way to create a great affect without the huge price of glazed ceramic pots. I’m very pleased! Service was prompt and efficient!!

    Oct 24, 2021

  • WendyVerified buyer

    The pots look great and are well made and my plants look good in them.

    Aug 25, 2021

  • Jean Verified buyer

    Strong and sturdy garden planter, easy placement. Excellent for growing herbs!

    Jul 27, 2021

  • CustomerVerified buyer

    Looks exactly like the picture . My dog loves this bed .

    Jun 10, 2021

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Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days

  • Regional: 3-10 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know. Most products come with a 14 day change of mind policy. If at any time within the first 14 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

  • Postage is paid by the customer

  • The product must be returned in the original packaging, accessories included

  • We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

Warranty:

Standard 12 months.