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Seller Profile
Great service and excellent product
Sep 09, 2023
So easy to pair . Comfy fit . Smart safe case to keep in .
Aug 18, 2023
Very stylish unit that has great features and is easy to use.
Jul 24, 2023
Very easy to charge & link to my iPhone Bluetooth … pleased with my choice
Jul 10, 2023
Nifty little thing just what I needed, thanks again MY Deal 😀
May 22, 2023
It's great my grandson absolutely loves it and the fact it is wireless makes it even better
May 11, 2023
Easy to use
Feb 27, 2023
I absolutely love them
Feb 04, 2023
Works exactly like the branded version, just a little lighter in weight. Great price. Very happy so far.
Jan 31, 2023
Worked well until my son broken it and my l2 button popped off
Jan 23, 2023
The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only).
Delivery varies by location, please see the expected timeframe to receive your product below:
If you are unavailable at the time of delivery re-delivery fees may apply.
Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.
Transit Issue/No Tracking update
The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction.
Product undeliverable
A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter.
Returned to Sender (RTS)
If a product has been RTS, it may be because of the following reasons,
Invalid address: Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted.
Delivery Rejected by Receiver:
If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders.
Unsuccessful Delivery:
By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30-day change of mind policy. If at any time within the first 30 days from the purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Warranty Claims:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.