Seller Profile
Very happy with it though he attempts to ignore it if he thinks he can get away with it. I am using the beeping alert the most and if he is very persistent in whinging, whining, barking, whilst I'm outside working I use the vibration as a last resort. I haven't, as yet taken the covers off for the shock alert and hopefully I won't need to. Fingers crossed.
Nov 26, 2023
Very happy with this product. I like how they make different vibrations and not just the same one.
Sep 21, 2023
Highly recommend if you're looking to buy a product similar to this, get the cooling feature. Makes the process very pleasant!
Sep 20, 2023
Quick delivery. I'm as described and works well.
Aug 28, 2023
Excellent buy and it does the job!
Nov 09, 2022
My Border Collies turn their heads when I need to use this, they stop barking at other dogs and come straight back to the front door, please don't forget to give your dog a reward treat when ever they respond the the anti barking device, it will reinforce good behaviour. Great product AAA+
Sep 19, 2022
Awesome clippers, powerful, comfortable to hold they look great too, unfortunately they don’t come with the cutting guards for different lengths
May 06, 2022
This h as worked so well on my girl. I'm thinking about getting another one for my other dog. Thankyou
Aug 18, 2021
WARRANTY POLICY
If for any reason you find you are not happy with your purchase, we offer a 30-day money-back guarantee from the time you receive your goods.
How Long Is The Warranty?
In addition to our 30-day money-back guarantee, Dr. Pen Australia offers a one-year warranty period from the date your product is purchased.
What Does This Limited Warranty Cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Dr. Pen Australia will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
What Does This Limited Warranty Not Cover?
This Limited Warranty does not cover any problem caused by conditions, malfunctions or damage that have not resulted from defects in material or workmanship. This includes if any damage has been incurred after delivery, any attempts made to alter the product or if it has been dropped or broken.
RETURNS POLICY
We do accept returns of erroneous goods provided they are:
Dr. Pen Australia customers are responsible for return shipping costs.
If we receive your order returned undeliverable due to incorrect address or the shipping carrier was unable to deliver your package, Dr. Pen Australia will gladly re-ship or refund your order. If your order is re-shipped, additional shipping charges will be required.
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