Godfreys on MyDeal.com.au | Australia's Leading Marketplace

Seller Rating 209 Reviews

Godfreys is an iconic Australian retailer with a trading history spanning more than 80 years. It is one of the largest speciality retailers of domestic and commercial floorcare and associated cleaning products in Australia & New Zealand, offering an extensive range of company-owned brands, an exclusively licenced brand (Hoover) and a number of third party brands.

Why Shop With MyDeal

Customer Reviews

(157)
(36)
(12)
(3)
(1)

Customer Reviews

(157)
(36)
(12)
(3)
(1)

NatalieVerified buyer

Great little machine , great suction , basic attachments , Easy to use . Love the no bag for empty andEnvironmental and economical for the money excellent !! Only negatives are cord to short, and the stand to put your tube piece is over to one side for storage .

Sep 29, 2020
Judy OsmondVerified buyer

Great vacuum for the price

Sep 23, 2020
GaborVerified buyer

It was all I needed to bring back an old, 10+ years vacuum cleaner to its peak performance. Got me so surprised when I saw the machine happily working in perfect conditions. A.M.Azing!

Sep 21, 2020
RobertVerified buyer

Quick delivery and good value. thank you

Sep 19, 2020
RickiVerified buyer

Im so happy with my purchase thank you...

Sep 17, 2020
BelindaVerified buyer

My carpets looking good now

Sep 16, 2020
Nigel harrisVerified buyer

very good product exactly what it said it was

Sep 16, 2020
KathleenVerified buyer

Very very good

Sep 15, 2020
RenateVerified buyer

A lot of power & easy to use, happy with the Purchases

Sep 08, 2020
SMITH,GailVerified buyer

Love the product. works for what i need it to do which is just rugs and 2 bedrooms with carpets, would recommend

Sep 04, 2020

Customer Reviews

(157)
(36)
(12)
(3)
(1)

Customer Reviews

(157)
(36)
(12)
(3)
(1)

Customer Reviews

(157)
(36)
(12)
(3)
(1)

Customer Reviews

(157)
(36)
(12)
(3)
(1)

Customer Reviews

(157)
(36)
(12)
(3)
(1)

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Estimated Delivery Time:
- VIC Melbourne: 1-2 days
- VIC Country: 2-3 days
- NSW Sydney: 1-2 days
- NSW Country: 2-3 days
- QLD Brisbane: 2-3 days
- QLD Country: 2-5 days
- SA Adelaide: 1-2 days
- SA Country: 2-3 days
- WA Perth: 5-7 days
- WA Country: 7-10 days
- Tasmania: 2-4 days
- Northern Territory: 4-6 days

NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide a residential or business address at checkout)

WARRANTY POLICY

Please refer to the individual product listing for specific warranty terms and period.

If the product has a minor defect, Godfreys may choose:

refund
replacement with identical product, or
repair

If the product has a major defect, you may choose either:

refund
replacement with identical product or product of similar value
compensation for loss of value caused by the defect, or
repair

A major defect is where a product:

has a problem that would have stopped you from buying the item if you had known about it
is unsafe
is significantly different from the sample or description shown to you, or
doesn't do what the product or Godfreys said it would

If you agree to a repair of a product with a major defect, you are still entitled to refund or replacement at any time. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods

Exclusions and Qualifications

Godfreys is not obliged to repair or accept the return of any product if:

the defect was caused by your misuse - you were aware of the defect or did not notice an obvious defect before purchase
you have thrown away, destroyed, lost or damaged the product
you’re unable to provide reasonable proof of purchase (e.g. receipt, lay-by agreement, receipt number, credit card statement, completed warranty card, warranty number linked to online warranty scheme)
the period of time since purchase of the product is longer than the product could be reasonably expected to remain defect-free

How to make a claim?

Please contact us to make a warranty or defective product claim.

You must provide to Godfreys proof of purchase by you of the product to make a warranty claim.
Repairs or Replacement of products will only occur after evaluation by a qualified Godfreys technician or an authorised technician from a manufacturer or associated company in order to confirm if a product is defective.
You are responsible for the cost returning any product to us. We have stores and service centres in many locations, our customer service team on the above number can assist you with details.
We will process your warranty claim as quickly as possible. Godfreys will attempt to dispatch any repaired or replacement product to you within 7 days of receipt of any defective product from you, provided that you have given Godfreys proof of purchase, the parts required for repair are available or a replacement product is available (as the case may be).
We reserve the right to charge you for any repairs, service, and blockage clearance in respect of a product that you have returned to Godfreys as defective, but which on inspection, is found not to be defective. We will seek your approval to carry out any repairs or service before undertaking such work or incurring any cost to you.

RETURNS POLICY

If you simply change your mind and the product(s) are unopened and still in their original packaging, you may return them to our warehouse within 30 days of purchase at your own cost for a full refund. Please note that a proof of purchase is required for your return request.