Godfreys on MyDeal.com.au | Australia's Leading Marketplace

Seller Rating 49 Reviews

Godfreys is an iconic Australian retailer with a trading history spanning more than 80 years. It is one of the largest speciality retailers of domestic and commercial floorcare and associated cleaning products in Australia & New Zealand, offering an extensive range of company-owned brands, an exclusively licenced brand (Hoover) and a number of third party brands.

Why Shop With MyDeal

Customer Reviews

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Customer Reviews

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Jacqui Leamer-AlessiVerified buyer

Amazing cord free Sauber vac, we have had a top of the range Sauber at home for nearly 10 years love it so it was a no brainer when we were looking for a cordless vac

Feb 14, 2020
CustomerVerified buyer

Does the job

Feb 14, 2020
JanetteVerified buyer

Happy with this product, fast postage

Feb 10, 2020
NoreenVerified buyer

Lovely, very user friendly

Feb 06, 2020
HenryVerified buyer

Good to have a full charging battery again

Feb 05, 2020
CarolVerified buyer

Exactly what I ordered

Feb 02, 2020
Judith vVerified buyer

not only looks good works very well i am 75yrs old and it is wery light to manuver thank you hoover

Jan 26, 2020
MargaretVerified buyer

Good suction, really cleans the carpet & floors & removes all evidence of fine dog hair. Great value for money.

Jan 23, 2020
EileenVerified buyer

For economic machine I think it's value for money. Thank you. Eileen

Jan 22, 2020
ValerieVerified buyer

Really good

Jan 19, 2020

Customer Reviews

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(6)
(3)
(1)
(0)

Customer Reviews

(39)
(6)
(3)
(1)
(0)

Customer Reviews

(39)
(6)
(3)
(1)
(0)

Customer Reviews

(39)
(6)
(3)
(1)
(0)

Customer Reviews

(39)
(6)
(3)
(1)
(0)

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Estimated Delivery Time:
- VIC Melbourne: 1-2 days
- VIC Country: 2-3 days
- NSW Sydney: 1-2 days
- NSW Country: 2-3 days
- QLD Brisbane: 2-3 days
- QLD Country: 2-5 days
- SA Adelaide: 1-2 days
- SA Country: 2-3 days
- WA Perth: 5-7 days
- WA Country: 7-10 days
- Tasmania: 2-4 days
- Northern Territory: 4-6 days

NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide a residential or business address at checkout)

WARRANTY POLICY

Please refer to the individual product listing for specific warranty terms and period.

If the product has a minor defect, Godfreys may choose:

refund
replacement with identical product, or
repair

If the product has a major defect, you may choose either:

refund
replacement with identical product or product of similar value
compensation for loss of value caused by the defect, or
repair

A major defect is where a product:

has a problem that would have stopped you from buying the item if you had known about it
is unsafe
is significantly different from the sample or description shown to you, or
doesn't do what the product or Godfreys said it would

If you agree to a repair of a product with a major defect, you are still entitled to refund or replacement at any time. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods

Exclusions and Qualifications

Godfreys is not obliged to repair or accept the return of any product if:

the defect was caused by your misuse - you were aware of the defect or did not notice an obvious defect before purchase
you have thrown away, destroyed, lost or damaged the product
you’re unable to provide reasonable proof of purchase (e.g. receipt, lay-by agreement, receipt number, credit card statement, completed warranty card, warranty number linked to online warranty scheme)
the period of time since purchase of the product is longer than the product could be reasonably expected to remain defect-free

How to make a claim?

Please contact us to make a warranty or defective product claim.

You must provide to Godfreys proof of purchase by you of the product to make a warranty claim.
Repairs or Replacement of products will only occur after evaluation by a qualified Godfreys technician or an authorised technician from a manufacturer or associated company in order to confirm if a product is defective.
You are responsible for the cost returning any product to us. We have stores and service centres in many locations, our customer service team on the above number can assist you with details.
We will process your warranty claim as quickly as possible. Godfreys will attempt to dispatch any repaired or replacement product to you within 7 days of receipt of any defective product from you, provided that you have given Godfreys proof of purchase, the parts required for repair are available or a replacement product is available (as the case may be).
We reserve the right to charge you for any repairs, service, and blockage clearance in respect of a product that you have returned to Godfreys as defective, but which on inspection, is found not to be defective. We will seek your approval to carry out any repairs or service before undertaking such work or incurring any cost to you.

RETURNS POLICY

If you simply change your mind and the product(s) are unopened and still in their original packaging, you may return them to our warehouse within 30 days of purchase at your own cost for a full refund. Please note that a proof of purchase is required for your return request.