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Seller Profile

Greand Group

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10 product reviews
Founded in 2017 by the Dixon family, GREAND Group has come a long way from its beginnings in Sydney, Australia to an established online community. With all our expertise, we are marking the passionate outset of the collecting and craft business to meet the standards of your hobby supplies. We humbly invite you to cherish the very best of our products from albums to coin and stamp accessories. Free the hobbyist inhabiting inside you!
 

Customer Reviews

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  • LeanneVerified buyer

    Product seems good, only used once so far, good to have the mixed sizes,the smaller sized ones were good as I found the larger sizes hurt my mouth as did the original ones that came with the game.

    Dec 31, 2022

  • ShelleyVerified buyer

    A great gift for my 5 and 7 year old grandchildfren

    Dec 15, 2022

  • AmyVerified buyer

    Great to deal with thanks

    Dec 12, 2022

  • KylieVerified buyer

    Love the design

    Dec 10, 2022

  • Tanya-MarieVerified buyer

    Our Granddaughter is going to lovecit as its a Christmas gift

    Dec 03, 2022

  • SylviaVerified buyer

    Fun way to to keep the door open and look cool at the same time.

    Aug 16, 2022

  • MarleneVerified buyer

    Good quality good delivery

    Jun 19, 2022

  • DeeanneVerified buyer

    Great as always

    May 30, 2022

  • FionaVerified buyer

    Great quality, fantastic detail and bright & cheerful for my card making

    May 19, 2022

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Delivery varies by location, please see the expected timeframe to receive your product below:

Metro: 2-6 business days

Regional: 3-9 business days

We deliver to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

 
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us via email or message. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 
 
 
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
 
 
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. 
 
If refund is agreed, then refunded amount will be credited back to buyer in 5-10 days.
 

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.

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