Seller Profile
Awesome bag keeps everything dry and waterproof fully 100% recommend
Apr 03, 2024
Good delivery with regular Tracking updates from Australia Post. Xbox was in original packaging with security seals still in place. Great product from an excellent seller.
Mar 03, 2024
Great phone for price fast shipping and great service
Nov 07, 2023
Incredible sound quality, Good fit great noise cancelling.
Nov 06, 2023
I was worried about some issues mentioned by other reviews online, but this thing just works... screen, sd card usb charging, ssd all connected at the same time no problems.
Nov 02, 2023
good value and good features
Oct 12, 2023
This is a very user friendly tablet. It is a good size for easy handling and has a very large screen with very clear graphics. I'm very happy with it.
Aug 31, 2023
Replaced a more expensive doorbell. Good product. Easy to use.
Aug 20, 2023
My son absolutely loves this phone
Aug 01, 2023
It's a legit one
Jul 24, 2023
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return, please contact us with your name, address, contact number, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
Package Refusal
Refusing delivery of the package without our prior agreement may result in a return fee and potential forfeiture of any refunds or exchanges.
Updates
This policy was last updated on 22/02/2024. We reserve the right to amend our returns policy at any time.
Copyright 2024 MyDeal.com.au - © All rights reserved
