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Seller Profile

Ivory & Chain

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Seller Since: October 2017. Dedicated to being at the forefront of the Australian fashion industry, Ivory & Chain took inspiration from real women all over the world. The Ivory & Chain girl is elegant and ambitious with her style. Her wardrobe is not dictated by seasons or trends, her collection is simply timeless. The brand was born in October 2015 in Melbourne, Australia. It has been the team's mission to make sure you're always stepping out with confidence & not afraid to get a little daring with style!The team behind Ivory & Chain have over 20 years of experience in the fashion industry. They take pride in delivering the highest quality with a strong focus on fabrics and garment construction providing real shapes for real women.
 
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  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address
  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

CARE INSTRUCTIONS:

  • Please take note - All size charts are to be used as a guide only
  • All measurements are a guide only for the BESSY BIKER JACKET and may vary.

RETURNS POLICY

If you change your mind for any reason on any full priced item you've purchased from us you are more than welcome to return your item(s) for a store credit note or a exchange within 14 days.

Note: We do not provide refunds.

All postage and handling charges incurred by you and by Ivory & Chain to resend to you will be at your cost.

Please note if you return or refund something that you received free shipping for you will be charged the standard postage rate that applied to your original order.

We do not cover the charge for post for cancelled or refunded orders.

Returns & Exchange Conditions

  • Returns or exchanges are not permitted on Jewellery bodysuits shape-wear & swimwear
  • Items must be received in their original condition - unworn unwashed with all original tags and labels attached. We reserve the right to reject your return if it has an odor of perfume/deodorant or makeup/tanning marks.
  • If your return is not received in its original condition a credit note will not be issued and your item will be returned to you.
  • We do not hold items for exchange while your returned item is being sent back
  • We do not accept returns or exchanges on sale items or items purchased during a promotional period.
  • Ivory & Chain does not return for change of mind or incorrect choice based on fit or style or fabric used in garments how the fabric looked on screen how you thought it would look or any issue related to screen lighting or otherwise.