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Seller Profile

JW Computers

Seller Rating
A seller's rating is an overall score calculated from performance metrics. Learn More
83.39%
114 product reviews
If you’re looking for computers, parts or accessories. JW Computers has been Australia’s most trusted computer store for over 20 years. We appreciate that online consumers value reliable shipping and Australian warranties on the products they purchase, so they can enjoy their products as soon as possible, and expect quality support when it’s required. Some people just want an efficient computer for their home office, while others are looking for the most processing power possible. JW Computers stock a huge range of computers, laptops, graphics cards, networking equipment & parts for all requirements. If you’re looking to upgrade your computer for work, study, gaming or general use then take a browse at our selection. While we always have the newest products in stock, we ensure we keep an inventory of tried and true PC equipment.
 

Customer Reviews

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Customer Reviews

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  • Ahmed sameerVerified buyer

    YeS Thank you

    Mar 24, 2024

  • EmanueraVerified buyer

    I loved the product with the price. super fast delivery and

    Mar 02, 2024

  • HelenVerified buyer

    Am happy with the product but need a friend to set it up,as I am not technology savvy.😂

    Feb 14, 2024

  • MohammadVerified buyer

    Came quite quickly.

    Jan 24, 2024

  • KenVerified buyer

    Big sounding speakers for the price. Really great value.

    Jan 23, 2024

  • KahliaVerified buyer

    Keyboard in Logitech brand exactly as described, slim, I upgraded from detachable keyboard so this is definitely easier to just and put away, great price also.

    Jan 07, 2024

  • CustomerVerified buyer

    So far, so good. I've installed this with a small hole on my desk (wasn't required, but felt it would be more stable), and it has no issues holding my 49" Samsung Oddysey G9.

    Dec 18, 2023

  • YAOVerified buyer

    The best keyboard.

    Dec 11, 2023

  • Alvin SVerified buyer

    An amazingly well constructed keyboard. Fantastic performance and sound right out the box. Really happy with it. Just a note - the RGB version does not do white.

    Dec 09, 2023

  • PeterVerified buyer

    Thankyou very much the whole process was very easy and the delivery was very quick and the printer was just what I wanted. I would have no hesitation recommending My Deal.

    Dec 08, 2023

Customer Reviews

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Customer Reviews

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Customer Reviews

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We understand that when you order a product online, you want it delivered as fast as possible. Our warehouse processes and dispatches orders within 1-4 business days. Delivery times will depend on your location, and size of product. Average delivery times range from 5-9 business days. We're located in NSW, so if you're ordering from another state your product may take longer to arrive. Rest assured we do everything possible to get your product to you safely and securely.

CHANGE OF MIND RETURNS

Change of mind returns are accepted within the first 7 days but will incur a 5% restocking fee. Returns within 30 days will attract a 20% restocking fee. The following criteria must be met:

 

  1. The item must be received by us within 7 days of the request.
  2. The item is in the original, sealed packaging with no missing or damaged parts.
  3. The item is not in large quantity (greater than 5 units)
  4. The item value is less than $1,000.
  5. The item is not used in any way.

Please Note:

  • Refunds can only be made to the original account of payment.
  • The customer is responsible for return postage costs
  • Original postage and insurance costs are not refundable.
  • We reserve the right to refuse returned items if the conditions above are not met, a postage fee may also apply.

WARRANTY RETURNS

Products purchased from our store are subject to a standard manufacturer warranty period. If an item is found to be faulty within 14 days, the item will be treated as Dead on Arrival (DOA). Outside of this period, the item will be processed as a standard warranty case. Physical damage is not covered by DOA or warranty.

DOA WARRANTY CLAIMS POLICY

DOA claims are eligible for a refund or replacement, given the following criteria are met -

  1. We are notified of the issue within 14 days of the order date.
  2. The item has been packed back into its original packaging, will all included accessories and documentation.

Please Note:

  • A replacement or refund will be issued after the faulty item has been returned to us.
  • Assessment may apply in some circumstances before a refund or replacement can be issued.

STANDARD WARRANTY CLAIMS POLICY

Items found to be faulty outside of the 14 Days DOA period will be subject to standard warranty terms. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

Please note:

  • The customer will be responsible for any return postage costs.
  • The processing time is generally 2-3 weeks from when we receive the faulty unit.
  • The claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
  • The customer should provide their invoice number and item's serial number when contacting us. eBay only keeps a sales history of up to 3 months so we are not able to retrieve order details with eBay usernames after this period.