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Seller Profile

Lozza's Gifts & Homewares

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gold Seller
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95.75%
104 product reviews
At Lozza’s Gifts & Homewares, we understand the journey to making a space a home can be a long one. Sometimes you know you need one more thing to complete a room, but you can't quite put your finger on what. Or maybe you know a space can be used in a more creative way, but you aren't sure where to begin. Browsing online stores can be overwhelming, especially if you don't begin with a specific item in mind.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • CarlaVerified buyer

    Lighter than expected but lovely in colour and texture, used for home deco.

    Mar 21, 2024

  • NarelleVerified buyer

    Love this change mat. It's very soft & perfect for changing my granddaughters

    Mar 20, 2024

  • LeanneVerified buyer

    Thank you so much for the quick despatch. The cot set is exactly what I expected. My grandson is going to love it

    Mar 18, 2024

  • Joy HudsonVerified buyer

    It’s okay I thought it might have been slightly bigger.

    Feb 27, 2024

  • JiaminVerified buyer

    Pretty and good quality

    Feb 21, 2024

  • KerrieVerified buyer

    Ordered the Server as well for an upcoming wedding. Very very happy with both.Great quality and looks fantastic.

    Feb 15, 2024

  • KerrieVerified buyer

    Excatly what we wanted for an up coming wedding.Very stylish and fantastic quality. More than happy with this product.

    Feb 15, 2024

  • AlanaVerified buyer

    They were gorgeous, exactly what I wanted

    Feb 08, 2024

  • AnnieVerified buyer

    Very beautiful

    Jan 13, 2024

  • ReemVerified buyer

    Cute Cute Cute! Wish it was double sided though :(

    Dec 12, 2023

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

  • (88)
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  • (5)

No 1 Star Reviews yet

Customer Reviews

  • (88)
  • (9)
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No reviews yet

Shipping Details

Please allow 2-5 business days for delivery
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Refunds & Returns:

Our policy regarding refunds & returns is in accordance with the Australian Competition & Consumer Commission (ACCC) which can be found at the following link: https://www.accc.gov.au/

We are not required to provide a refund or replacement if you change your mind. We also do not accept order cancellations if you change your mind. 

But you can choose a refund or exchange if an item has a major problem. This is when the item:

- has a problem that would have stopped someone from buying the item if they had known about it 
- is unsafe 
- is significantly different from the sample or description 
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Please contact us if you have still not received your refund.

Exchanges
In the case of a damaged or defective item, we can resend the same item to you. We only replace items if they are defective or damaged. Send us an email 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Warranty is 30 days from day of purchase