Seller Profile
Excellent product very comfortable to sleep with
Apr 15, 2020
Looks lovely on the bed
Feb 03, 2020
good quality and value for money
Jan 22, 2020
Lovely delicate colours, just what I wanted.
Jan 15, 2020
Beautiful quality throw rug for our new sofa. It will last many years. Just unfortunate no more are available in stock as would have liked another one. Very luxurious.
Dec 17, 2019
Very happy with purchase! Better quality than I thought would be! I’ll be back for more! Cheers!
Dec 12, 2019
I was very happy with my purchase thank you
Dec 05, 2019
Excellent super fast delivery
Dec 02, 2019
Good quality, great price, very happy and l love the fast delivery
Dec 01, 2019
Extremely happy with toilet & bath mat. Good quality
Nov 29, 2019
WARRANTY POLICY
Warranties vary from product to product. For more information on individual product warranties, please see the product description on the individual product page of the item you are interested in.
RETURNS POLICY
Returns will be accepted only within 30 days after the goods have arrived at your door. Returns must be in original condition and unopened. Before returning any items please send an email letting us know:
Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
REFUNDS
Refunds are issued via the original order payment method (PayPal, Credit Card or EFT). You are also able to visit our store and arrange a refund/exchange. Refunds are processed only once the original goods have returned to our warehouse. Refund amounts are typically instantly approved and processed once submitted by the usual providers.
Please note refund claims for missing, lost, or stolen goods, are subject to our final approval. These claims will be examined by our internal team and Australia Post to determine the proper outcome.
CHANGE OF MIND
Customers can receive an exchange but NO REFUND. Refunds are unavailable for change of mind returns. Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
FAULTY OR DAMAGED GOODS
Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.
HEALTH CONCERNS
For opened products such as pillows, pillowcases and quilts/doonas, we cannot accept refund or exchange due to health concerns.
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