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Seller Profile

NOTBRAND

19 product reviews
Notbrand is a place to find the premium quality online furniture and home decor in Australia. We are a customer focused company and believe in providing the highest quality products at the best prices.
 

Customer Reviews

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  • LucasVerified buyer

    Absolutely beautiful, I'm in love with it. Came very quickly and in great condition!

    Oct 26, 2023

  • SuzetteVerified buyer

    Very impressed with the super fast delivery and the quality of the product!

    Sep 03, 2023

  • MariaVerified buyer

    Very happy with this purchase

    Jun 25, 2023

  • Happ customerVerified buyer

    The Most Beautiful Gift I Could Give To My Daughter for Mothers Day, From The Grandkids.

    May 30, 2023

  • LeonaVerified buyer

    Absolutely love it

    Apr 21, 2023

  • MichaelVerified buyer

    Great piece; intricate, realistic and looks good

    Feb 06, 2023

  • StephenVerified buyer

    this is a quality item and is cast to perfection. Detail is fantastic. It is however a bit small. just right for the writing desk.

    Dec 31, 2022

  • JillVerified buyer

    Exactly what we wanted

    Dec 08, 2022

  • LorraineVerified buyer

    Very good quality and soft to protect my expensive coffee table. No scratches. Very happy with this product

    Dec 03, 2022

  • CustomerVerified buyer

    Great product to my Sons room, he loves it very happy with purchase. Fast delivery. Thank you

    Sep 08, 2022

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Delivery Time Frame
7-14 business days

Damaged or Faulty Items

In case of damaged or faulty items please notify us and we are here to help resolve this as quickly as possible. Please, make sure to enter all the order details correctly.

Please, attached the photos of the damage for assessment. We will provide you with all the options. Which can include replacement of the part or whole item, provide you refund or store credit.

Most of the products are handmade and as such there may be slight variations in colour, shape, texture, grain or otherwise. This is considered a unique feature of each individual piece and items cannot be returned for this reason.

Refund

Once the returned item is received, we’ll refund you the full order amount less any cost of shipping the items to you. In the case of large/heavy items, we will deduct the return shipping cost from the amount you paid.

Please, make sure the product is unused and in original packaging. Any item which is not in original condition and/or in original packaging will incur an additional handling fee (will be deducted from refund). Please use the packing material the item was sent with to avoid damage in transit.

Change of Mind

We don’t offer change of mind returns.