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Seller Profile

Oz Express Australia

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platinum Seller
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98.26%

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97 product reviews
We are an Australian-owned and operated business. We bring top brand products to our community at a competitive price, provide prompt delivery and outstanding after-sales service to our customers.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • LaynehVerified buyer

    item as described

    Mar 11, 2024

  • JulieVerified buyer

    This runner is beautiful great quality and a fantastic price. Can recommend it to everyone. 10/10 Great service and very quick delivery time.

    Feb 27, 2024

  • MarleneVerified buyer

    Good quality, comfortable

    Feb 25, 2024

  • Mary RandallVerified buyer

    Very useful on my dining table for sucking up crumbs and bits . I love it’s convenience.

    Feb 10, 2024

  • SUZANNEVerified buyer

    These boots are sooo comfortable I love them. I live on 10 acres and walk it twice a day and I have had no problems with the boots. They came with wool lining I had to take them out as it is to warm Definitely will put them back in for winter Thank you. Suzy

    Feb 04, 2024

  • JeanVerified buyer

    They are very comfortable and look very nice on. I am very pleased with them.

    Jan 12, 2024

  • SandiVerified buyer

    Great size, almost square so much better for placement size on floor. Dogs love it in hot weather

    Dec 14, 2023

  • JuneVerified buyer

    Bought as Xmas present. Very happy.

    Dec 04, 2023

  • JanelleVerified buyer

    Felt really nice beautiful bright colours kids are going to love them

    Nov 08, 2023

  • IreneVerified buyer

    Very pleased with my UGG slippers and as always MyDeal were spot on with delivery. Thank you MyDeal it’s always a pleasure dealing with you.😄

    Oct 28, 2023

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days
  • Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 
 
Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 
 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 
 
There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 
 
Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
 
Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account, as it may take some time before your refund is officially posted.
Next contact your payment gateway. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet please contact us via your MyDeal account.
 
Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
 
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an emai.
 



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