Seller Profile
Product is great but delivery is a let down took too long
Jan 06, 2023
Highly recommended. A bit pricey but worth it.I love it so much.
May 29, 2022
Good bike lots of power
Mar 30, 2022
It took a bit to get use to but it goes like a rocket very happy and fast when it needs to be, I changed
Nov 29, 2021
Beautiful design and very good quality ,fast delivery and polite driver.
Aug 18, 2021
This is my second e-bike and I’m very pleased with the quality. It rides extremely well and fast. Would recommend this to anyone entering the e-bike market.
Jul 10, 2021
All our e-bikes and E-Scooters come with 12 months warranty on all electronic parts (including battery, motor, controller, display) and also 1-2 year warranty on the bike or scooter frame.
Apart from manufacture defects that could be present, parts that wear due to normal use (such as tyres, brake pads, chains, etc) are not included in the warranty but maybe replaced on a case by case basis within the first 3 months.
An outgoing goods inspection is always carried out before the goods are delivered, but we recommend that you inspect the delivered goods after you receive them. Should you notice any damage, please contact us as soon as possible so that we can discuss the next steps with you.
If you notice any packaging and/or transport damage on delivery, we ask you to have this confirmed in writing by the carrier upon delivery and to notify us. We recommend that you keep the damaged packaging as evidence wherever possible.
We assess each refund and/or return enquiry on a case by case basis. Depending on the case you may be entitled to a replacement or refund. Please follow the steps below to request a return or lodge a dispute.
Contact our team via MyDeal.
You will receive a returns email confirmation
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