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Seller Profile

Petpost

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silver Seller
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92.09%
31 product reviews
Australia's leading pet brands, at every day affordable prices. Being pet lovers ourselves, we aim to make your shopping experience a memorable one for you and your pet from the moment you enter our site to the moment your order arrives at your doorstep! Our range includes bedding, cat scratchers, food & water bowls, toys, treats, flea, tick & worm treatments, premium wet & dry food, grooming supplies & more! As pet parents like yourselves, we strive to provide you with a seamless journey from start to finish, and the best pet products at the lowest prices you will find online!
 

Customer Reviews

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  • AliceVerified buyer

    I purchased this product before so know its good quality, but I found this a little bit more expensive than usual.

    Dec 05, 2022

  • Silpa HariaVerified buyer

    My god loves these. Wish they were slightly cheaper.

    Nov 30, 2022

  • AlexandraVerified buyer

    Catmate wood pellet cat litter absorb all the cat urine and does not leave any cat urine smell whatsoever. I highly recommend this product.

    Nov 27, 2022

  • DavidVerified buyer

    Only product we use for our cats. Great recycling and good value for money

    Nov 17, 2022

  • Janet RankinVerified buyer

    I have a Saint Bernard and a Tibetan Spaniel, both love these cookies and now won't look at any others. They have gone up in price so was very pleased with the price from Mydeal, delivery time good.

    Nov 15, 2022

  • StaceyVerified buyer

    Great price

    Nov 15, 2022

  • CarolVerified buyer

    Excellent. My Moodle loves it.

    Nov 14, 2022

  • RobynVerified buyer

    My dogs love crave dog food

    Nov 14, 2022

  • RobynVerified buyer

    My dogs are very fussy eaters but they love crave dog food

    Nov 14, 2022

  • RobynVerified buyer

    My dogs are very fussy eaters but they love crave dog food

    Nov 14, 2022

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Shipping Details

Please allow 5-10 business days for delivery We ship across Australia, including major cities like: Sydney, Melbourne, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast

Estimated Handling Time Frame: 2-3 business days

Estimated Delivery Time Frame: 5-10 business days

 

We want you to be completely satisfied with every item that you purchase from PetPost site and so we understand that there may be times when you will need to return a product that you have purchased from us.
 
We aim to make this process as easy and hassle-free as possible and our returns policy has been constructed to comply with the relevant consumer rights and retailer obligations as set out under the Australian Consumer Law (ACL).
 
When to return a product?
 

You are entitled to a refund, replacement or credit from PetPost when an item purchased fails to meet one of the consumer guarantees as per the Australian Consumer Law (ACL), i.e. the product:

  • Is faulty or of unacceptable quality
  • Does not match the description or sample
  • Is unfit for the intended purpose (i.e. does not do what it is meant to do)
  • Is not delivered in a reasonable time frame
  • Proof of purchase must be provided (proof of purchase details are outlined above)
  • This also includes non-compliance with any applicable warranties or guarantees as set out by the manufacturer (e.g. the palatability guarantee on super-premium foods).
Proof of purchase is required for all returns, which can be in the form of your receipt/tax invoice, a debit/credit card statement, member's club transaction history, or online purchase transaction history.
 
PetPost will also, as an act of goodwill, accept return items if you have changed your mind.
In this instance, the product must:
 
  • Be returned within 28 days of purchase
  • Be in a re-saleable condition