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Seller Profile

Petso Pty Ltd

Seller Rating
A seller's rating is an overall score calculated from performance metrics. Learn More
81.59%
43 product reviews
PETSO proudly presents our customers with hundreds of premium and natural pet brands for your fluffy friends covering pet foods pet accessories and smart pet appliances enabling you to have a shopping experience for pet supplies that could not be more delightful and easier.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Terese HindleVerified buyer

    Good good delivery time

    Aug 27, 2023

  • ElshaVerified buyer

    Great refills.

    Jun 30, 2023

  • TheeVerified buyer

    Great product, super easy to use and clean

    May 28, 2023

  • MEGVerified buyer

    Great price. Read instructions to reset the unit.

    May 23, 2023

  • EricVerified buyer

    Having bought a number of Cat Trees in the past that were not really 'up to scratch', (pun intended), I decided to try my "go to site", My Deal. There were a number of Cat Tree options available, but the one we decided on was really worth the effort. Our 12 year old fur baby absolutely adores her new Tree, so much so that she rarely uses the one she has had for the past 10 years. It is very easy to assemble, is soft, and as I mentioned, Snuggles is one very contented cat.

    Feb 07, 2023

  • Mr Warwick DowlerVerified buyer

    Does the job. Food kept fresh & vermin free

    Feb 02, 2023

  • LynetteVerified buyer

    Works great I have bought 3 now myself sister and fruend

    Jan 31, 2023

  • JodyVerified buyer

    My cats love these balls and are their favourites!

    Jan 31, 2023

  • MirandaVerified buyer

    Good quality but very expensive for just a step to litter box but overall definitely worth it as saves on vacuuming all the time

    Jan 26, 2023

  • MarnieVerified buyer

    My cat just loves this. Its actually changed his diet, as he can now sit and eat dry food and take a drink whenever he wants. Its saved us from finding him drinking from the toilet!

    Jan 13, 2023

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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Customer Reviews

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Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Free shipping Australian-wide. Delivery timeframe 5-10 business days

Return & Exchange

Change of Mind

If your order has not yet shipped, but you have a change of mind or would like to cancel the order, please contact us immediately. Once our customer service team receive your request, we will help you with the change or process refund of the amount you paid for the goods.

If the order is shipped and you no longer need the product, simply return your purchase within 14 days from the delivery date with the unopened original packaging. Please email us with your order number and photo proof of good in condition to receive your return authorization. Under this scenario, the buyer is responsible for the return shipping cost. You may use the carrier of your choice by registered post and inform us of the tracking number once you shipped back the item. We will process the refund as soon as our warehouse receives the item(s) back from you and examined the condition. An email confirmation of the refund will be sent to all the refund recipients.

Reminder: Please note that the buyer must take reasonable care to make sure the item is received by us and does not damage in transit.

Defect & Damage

For the item in your order that is defective or damaged in shipping, please kindly take pictures or videos of the product and tell us where you think it's flawed. Please contact MYDEAL with digital proofs and order number. We will start an investigation once we hear from you. We reserve the right to refuse to arrange a refund, repair or replacement if the product is not faulty or the product fault has arisen because the product was misused by you. You'll get a refund once we confirm it's a defect. The shipping fee, if any, won't be refunded.