Seller Profile
Great purchase for my daughter, safe for my grandchildren with the covers.
Apr 13, 2024
Love the stylish look
Apr 08, 2024
Great quality, they work well and fun to use when we go camping.
Apr 06, 2024
Items as described. Thank you
Mar 30, 2024
Awesome cutlery. ❤️
Mar 18, 2024
The product meets my expectations, works well and is very useful in the preparation of the dishes I like.
Mar 17, 2024
Love the knife.
Mar 16, 2024
These spice racks look great. My only problem was that the width measurement was to the baskets not to the outside edge. I needed to overlap them to fit the space. They look great.
Mar 15, 2024
This is also a very well made product made from stainless will last a long time
Mar 03, 2024
a very useful addition to the kitchen works as illustrated and a time saver
Mar 01, 2024
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WARRANTY POLICY
Please refer to the individual product listing for specific warranty terms and period.
RETURNS POLICY
We accept refunds and exchanges for change of mind or incorrect choice or if the item arrives damaged. If the item arrives damaged, we may ask for photo's to be sent to us.
Faulty or Damaged Items
We will replace any goods that arrive at their destination faulty or damaged, providing a claim is made within 24 hours. Confirmation of your claim can be done by email.
Please ensure once you receive your order that you immediately check for any damage and inform us immediately. To return any item for any reason, the customer must arrange for return regular postage by Australia Post. Please obtain tracking details and advise of the the tracking information as soon as your damaged item is sent back to us.
We encourage you to choose carefully from our collection. Remember that we're always here to help you find the right item and we're happy to talk to you about what would be best for you.
Change of Mind
Our change of mind or incorrect choice policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return for change of mind or incorrect choice, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.
Sale Items
Only regular priced items may be refunded; unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. Please contact us for further instructions.
Shipping / Postage
You will be responsible for organising and paying for your own regular shipping/postage costs for returning your item. Shipping/Postage costs are non-refundable. If you receive a refund, the cost of return shipping/postage will be deducted from your refund. If the item is damaged in transit and your claim is approved, regular postage/shipping will be refunded.
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