Seller Profile
While this product is expensive, I see it as a reasonable investment in the activity that I spend the most time doing. It's great quality - took a couple of nights to get used to having my neck in a different position than it's used to. Finding it super comfortable and having less neck pain during the day. So far so good.
Jan 26, 2024
Lovely feel but not quite what I need for sleeping kept it anyway .probably need to see and feel one before buying
Dec 11, 2023
The quality is excellent.
Nov 12, 2023
Always good quality pillows. A standard I use in my holiday rental property.
Oct 26, 2023
Exactly what I thought it would be & excellent price
Oct 21, 2023
Excellent pillow. My husband is at last found the pillow he's been searching for after many years. He now soundly right through the night & wakes up well rested.
Sep 09, 2023
Very cosy and cuddly soft blanket.
Aug 26, 2023
Very happy with the bedding
Aug 15, 2023
Good quality and arrived quickly
Jun 12, 2023
Good quality and price and arrived promptly
Jun 02, 2023
Returns Policy
We will accept returns only up to 30 days from the date of purchase. We will ONLY provide a refund or exchange if your item(s) are unopened, unused, in the original packaging with the labeling intact. Due to health regulations opened packages will not be accepted for return.
If you decide to return your item, we will provide a refund of the original purchase price, less the initial and return delivery fees. Please note that in the circumstance that free shipping was offered, then postage charges are the responsibility of the customer and therefore the amount refunded will exclude a postage charge of $9. Additional delivery charges for an exchange will be charged and you will need to pay the cost of all return postage before the exchange will be accepted. Please also note that a re-stocking fee may apply.
To organise a return, simply contact us within 30 days of receiving your item. Please provide images of your product in the original packaging and we will be in touch with further details.
Please note that in the circumstance that free shipping was offered then postage charges are the responsibility of the customer and therefore the amount refunded will exclude a postage charge of $9. Additional delivery charges for an exchange will be charged and you will need to pay the cost of all return postage before the exchange will be accepted.
NOTE: Due to health and hygiene regulations, we are unable to exchange or refund Pillows, Quilts, Toppers, Mattress and Pillow Protectors and Underblankets unless they are faulty. Please ensure you select these items carefully before purchase.
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