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Seller Profile

Renolink

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gold Seller
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94.93%
84 product reviews
We have been in business for almost 20 years and renovation products are our speciality. We are well experienced and well established retailers. As we have been in this industry for many years we are very confident to say that we won't be beaten on price. Be assured you are purchasing Australian standard products and every item we sell meets all regulations. When purchasing from Renolink be assured you are dealing with a long experienced and highly recommended retailer. We pride ourselves with the best competitive prices in Australia. A wide selection of products are available to suit everyone from a budget to an upmarket renovation. We also sell in bulk to builders. Please do not hesitate to contact us for any enquires.
 

Customer Reviews

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  • Mark FVerified buyer

    What can I say, the pop up waste plugs are real value for money. Excellent quality, and fit perfectly with our new basins. Great to have the adaptor included just in case it's needed.

    Sep 18, 2023

  • RobynVerified buyer

    Excellent quality product at a reasonable price.

    Aug 27, 2023

  • RobynVerified buyer

    Excellent quality product at a reasonable price.

    Aug 27, 2023

  • RobynVerified buyer

    Excellent quality product at a reasonable price.

    Aug 27, 2023

  • ShaneVerified buyer

    Great fit, easy install & good price compared to large hardware outlets.

    Aug 27, 2023

  • ShaneVerified buyer

    Excellent, easy install, great price

    Aug 27, 2023

  • AnnieVerified buyer

    on time delivery and quality products

    Aug 23, 2023

  • PaulVerified buyer

    Great delivery time , was just as described and great value

    Jun 18, 2023

  • YurikoVerified buyer

    This is a good quality product and value for money. However, transport services need improvement.

    May 17, 2023

  • Dorothy JohnsonVerified buyer

    Another great purchase, it’s on a smaller spectrum so wouldn’t recommend for tall/big people but it’s in our guest bathroom which is used by our kids and it works perfect.

    Apr 22, 2023

Customer Reviews

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DELIVERY INFO

Should you be interested in any of our excellent products, please email or contact us prior to purchasing for a quote. Please include product description, suburb, postcode, and a contact number. Emails are usually replied within usual trading hours.   It takes approximately 2-6 working days to deliver to the major metropolitan/city areas. It takes approximately 3-12 working days to deliver to WA, NT, TAS and some regional/remote areas.  Our freight company does not deliver items to Parcel Lockers/PO Boxes.   Please be advised, unless otherwise arranged with Renolink, the charge of delivery is on the condition that yourself or someone on behalf of you will be available to sign for goods upon delivery and to assist the driver unload large/bulky and heavy items. All deliveries are unloaded only to the main entrance of the building/house. In the case of no one being available on time of delivery, an extra charge will need to be paid for prior to re-delivering the freight.

RETURNS POLICY

All goods purchased from Renolink must be checked before pick up/delivery and installation. We take no responsibility for any items found to be defective or damaged or wrong sizes after installation. You are required to open and check all the items thoroughly as soon as you receive them and report to us if there is any issue via email only.

 

All products come with 1-10 years standard warranty (conditions apply). Please contact us for any further enquiries.

 

All items must be installed by a licensed plumber or tradesperson.

 

All goods returned under the usual warranty are found to not be defective, we reserve the right of reimbursement by you for retrieval or postage costs incurred by us in relation to the goods, and a re-stocking fee equal to 25% of the purchase price of the good paid.

 

Where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, tampering or unauthorised repairs by any persons.

 

 

 

All warranty claims must be directed through Customer Service. Please do not return or post items before obtaining instructions from Customer Service - if you do, there is a risk that your returned item may not be identifiable and your claim may not be accepted. In order to make a claim, please be prepared to provide Customer Service with:

 

Details of the defect or damage in relation to which you are making a claim under the warranty;

Photographic evidence of the defect or damage, where applicable;

Your invoice number or any other proof of purchase;

Any other details we may need to process your claim;

 

 

If you are entitled to make a claim under this warranty, Customer Service will provide you with instructions as to how the goods are to be returned at our expense (you will either be reimbursed for standard postage or, for larger items, we will organise a courier to collect the item). Unless otherwise required by law, you will bear any other costs incurred in making a claim under this warranty.

 

Customers will pay postage costs for the return of the goods.

There will be 25% restocking/handling fees applied for all returned goods.

Returned goods must be in its original factory packing condition with proof of purchase.

All goods are inspected on return prior to refunding/exchanging.

Under no circumstances exchanges will be offered for discontinued items, special non-stocked items or special orders e.g. spa baths, stone tops, heated towel rails, custom made.