River To Ocean Adventures

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Delivery times varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days
• Regional: 3-8 business days

No delivery to PO Box addresses or Parcel Lockers. If you are unavailable at the time of delivery, the driver will leave your item in a safe place. 

In the event of a change of mind you will need to contact us and have your item/s returned to us strictly within 30 days from the date of ordering.

Please Note:

• Return postage is paid by the customer
• The product must be returned in the original packaging, accessories included
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• Restocking fees may apply

Warranty Claims:

Products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product.

In the unfortunate and rare event of your product having a defect, a warranty claim will need to be placed. A replacement part/product will then be shipped out to you free of charge. We do not offer refunds for defects that can be resolved through warranty. Please contact us via your mydeal account with regards to your claim.