Seller Profile
Excellent product super fast delivery kept up to date on all aspects of this sale Great work thank you
Jun 03, 2020
High quality, great knifed and very fast delivery
May 18, 2020
Nicely weighted. Not to heavy. Gorgeous presentation would buy again:-)
May 09, 2020
Excellent set great price. Included knife sharpener & knife holder. Very speedy delivery which was great as it was my daughters birthday present.
Nov 11, 2019
Warranty Policy
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and or default with our knifes and knife blocks. You are also entitled to have the goods repaired or replaced if the goods fail to meet their intended purpose.
Additionally, we give a 10 year manufacturer's guarantee on our knives against defects from date of sale. No warranty is included on items that were given free of charge as a promotional offer or as a gift of good intention.
Returns Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must provide a receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
In certain situations where the item is not in its original condition, is damaged or missing parts for reasons not due to our error, only a partial refund will be granted.
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