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Seller Profile
Seem really good think a bigger one would have been better but love the product
Aug 15, 2022
Easy to fit to the frame I have.
Jul 03, 2022
Arrived quickly
Nov 05, 2021
Super soft easy to use
Nov 03, 2021
Good quality better than expected.
Oct 18, 2021
Just perfect for my fur babies drinking water. Handle makes it easy to carry & fill. Stainless steel a plus, which keeps the water cooler in hot weather
Oct 18, 2021
Exactly the same as in picture. Very good quality.
Aug 23, 2021
I love Mog and Bone dog blankets. My puppies are nice snuggly using them. Colour and pattern really nice.
Jul 04, 2021
Really good little toy with this parrot melody chaser. My puppies love playing with the it and the sound excites them no end. I have a number of different Gigwi Melody Chaser toys and they have different sounds which is great. Gigwi needs to find more different sounds as they repeat same sound in a few of their melody chasers.
Jul 04, 2021
Works well dog not pulling now
Jun 24, 2021
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@superpets.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@superpets.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.