TechFast Australia

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• Please allow 5-10 business days for delivery
• NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Warranty Policy

TechFast has a 12 Month Return-to-base Warranty for all computers purchased, starting from the date of purchase. If your PC is faulty during this period, you can return it to us for repair (shipping fees may apply). Our technicians may take up to 14 business days to complete any return-to-base warranty claims.

Products made from other manufacturers will have their own warranty information regarding faults/repairs. Please check with the manufacturer for any warranty return information. We may advise that your warranty will need to be processed through the manufacturer as they will be better positioned to process their warranty claims for repair or replacement.

Returns Policy

We do not normally give refunds or exchanges if you simply change your mind, purchased the wrong product, already knew of a fault in a product or we specifically advised you of a fault in a product, damage a product after purchase due to alterations not performed by us, damage the product due to unusual or non-recommended use, damage the product by any means where the damage is outside of our control, or when no proof of purchase is provided.

Please contact us to submit a return/warranty claim. Please note that if no fault is deemed to be found for the product, a service fee of up to $50 with any additional shipping charges may be applied to the warranty claim; and any inspection or rejection fees by the relevant authorised service centre may also be applied. If a product is found to have been supplied to you in full compliance of Australian Consumer Law, we may require you to pay all costs associated with returning the item to you.