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Seller Profile

Vac City

Seller Rating
A seller's rating is an overall score calculated from performance metrics. Learn More
85.59%
256 product reviews
Vac city the vacuum cleaner specialist is the place to get your next vacuum cleaner, cleaning supply and related Products . Whether Domestic, Commercial or Ducted Vacuum Cleaner. Advice,Supply, Installation and service is available from vac city. We also sell as seen on tv products and some small appliances. please check our store to find a product.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • DebbieVerified buyer

    Good price for 2 boxes of masks.

    Apr 15, 2024

  • Barry ThompsonVerified buyer

    I was very happy with the whole process. The items arrived in good time and I was happy with the purchase price. I will definitely buy again!

    Apr 13, 2024

  • LynnVerified buyer

    it is a replacement filter for my vacuum. It does the job efficiently, like it is supposed to

    Apr 07, 2024

  • CustomerVerified buyer

    Will buy again. Very happy with product and delivery.

    Apr 05, 2024

  • CustomerVerified buyer

    First time customer. Very happy with Product. It was easy to identify through pictures, price was fabulous and product was available unlike other retail online store.

    Apr 05, 2024

  • MARIEVerified buyer

    Finally I have the correct filters for my Vax, value for money, I'm very pleased of choice of so many products for this item, the size of bag is humongous, you don't need to empty the bag so often, longer lasting, definitely more versatile, recommend them to anyone who has a vax.

    Mar 25, 2024

  • Rob ClancyVerified buyer

    Under a week delivery for half the price what bunnings sell 😀

    Mar 17, 2024

  • AngeloVerified buyer

    The vacuum belt that i have brought it was just right for my vacuum cleaner the service it is was good thank you

    Mar 13, 2024

  • NeilVerified buyer

    Identical to original equipment, and works perfectly. Mailing costs were a bit steep, but overall still cheaper than an estimate I was given by a bricks and mortar retailer.

    Mar 11, 2024

  • PamelaVerified buyer

    Replacement for my vacuam cleaner, won’t work without it, so thanks.

    Mar 10, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

Metro: 1-2 business days

Refunds & Returns:

We are not required To provide a refund or replacement Simply because you changed your mind.

We may, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:

  • returned within 30 days of order;
  • not used or worn (with original tags and/or packaging);
  • in a resalable condition; and not damaged in any way.
  • restocking fee will be applied if the customer simply chnages mind or orders a wrong part.

If we allow a return in these circumstances, we will ask you to follow our returns process. If the box is opened or damaged, or if the item is used, then a 20% restocking fee may apply

You can choose a refund or exchange if an item has a major problem. This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed

Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase ­— e.g. your receipt.

Warranty Policy: 

Manufacturer warranty and in accordance with Australian law