Shaggy Burgundy Infinity Round Hand-Loomed Rug
The combination of micro fiber and cotton is the perfect blend that makes a strong and easy-to-maintain shag rug. A dark solid colour like the maroon on this rug, is best suited for indoor areas with moderate to high footfall. This shag rug is hand-loomed to a classic look and feel with an ideal size to fit any space in your living area or workplace. This compact size of the area rug gives you the liberty to move it around with ease.
The flawless make of this floor rug has a perfectly warm texture that makes it usable throughout the year no matter what part of the world you are in. Set foot once and you’ll never feel like leaving the rug again! You can play around with the look of the rug by either making it the center piece of a certain space or by placing a small coffee table over it.
The Avisa Maroon Round Shag Rug is the perfect fit for your home or small office interiors.
Steadliving generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with an extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please refer to the product listing for the warranty period.
You are required to notify Steadliving within 7 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
If you are returning an item back to us because of a change of mind you will need to ensure that the item is in its original packaging, unused and fit for resale. We reserve the right to make this determination. In addition, the buyer will need to bear the cost to return or make their own arrangements to have it shipped back to us. Any or all costs incurred with the shipment of the order will be deducted from the refund amount. Please also note that a re-stocking fee may apply.
In the unusual event of an issue with your product, all purchases are covered by Australian law. We offer 7 days returns for any products delivered with faults or not fit for purpose. Any warranty claims will be sent through the manufacturer. Buyer will pay for return postage.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 4 working days to process and will notify you once the refund has been processed. However, please allow an additional 14 working days on top for your financial institution to process it. Refund will be credited back to the same payment method used to make the purchase.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
To request for a return, please make a request with us by emailing support@steadliving.com.au and we will provide you with next steps as applicable. Please note that returns will only be accepted after approval has been granted by us and an RMA (Return Merchandise Authority) number has been generated.
Lastly, please note that all refunds are processed AFTER we receive the item.
While we endeavour to respond to disputes/claims as quickly as possible, please note that all claims may take up to 15 business days to process.
Estimated Delivery Time Frame: 1-6
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