Steve Madden Shoes US

30-DAY RETURNS POLICY:

Customer Satisfaction is our main goal, all items are quality checked prior to being listed and sent out. Please contact us prior to leaving any Negative Feedback and allow us to make things right!

Customers will be responsible for the cost of shipping for items that are returned because the item is no longer wanted (e.g. size, color). The buyer is responsible for return charges and the refund will be the item's cost, not shipping charges (in case of any).

Please include the original packaging, return form and tracking number in your return request. Otherwise, the return may take longer to process the refund. Once we have received the item and inspected it, we will issue the refund as soon as possible.

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