Note: There is a misprint on the box including sticker. Stickers not Included with the hub . Manual available online.
Meet the Smart Hub, the brains of your smart home
The Smart Hub connects to your Wi-Fi router and that’s how you can control your home via the internet with the Home Protect app and web portal. It also features 2 USB ports for charging mobile devices.
FEATURES
Indicator lights let you know which security mode is on
Home Mode
Away Mode
Night Mode
Internal battery keeps it alive during power outages
Burglars are opportunistic and a power outage is their pot of gold. While you won’t get any push notifications due to your internet router being off during the power outage, the Smart Hub’s internal battery will play a crucial role in keeping your alarm sirens alive to scare off intruders, as Window/Door Sensors and Motion Sensor all run on battery to trigger the alarm.
USB ports to charge mobile devices
The Smart Hub has 2 USB ports for charging mobile devices. The internal USB port will run when the Smart Hub is powered, and the external one will run both when the Smart Hub is powered or running on its internal battery.
Meet the Smart Hub’s secret personality: storage bowl
The Smart Hub’s lid is detached so that you can easily lift it to use the Smart Hub as a storage bowl. Although it may look like an innocent feature, there’s security value in it: burglars want to act fast and look for small and valuable items, like car keys and wallets. The Smart Hub can double as a perfect hideout for these small objects.
What's In the Box
Technical Specifications
Protocol ZigBee, Wi-Fi
USB Port USB 2.0 x 2
Wireless range Up to 165ft / 50m, typically 65ft / 20m ^
Dimensions 8.9 x 5.5 x 2.4†/ 227 x 140 x 60.5mm
Weight 23oz / 640g
Mobile app iOS & Android devices
Number of devices supported Up to 200
System Requirements
Internet Connection High-Speed Wireless Network Wi-Fi b/g/n
Internet Browsers Internet Explorer 9+, Firefox, Safari 7+, Chrome
Compatible Devices iPhone, iPad, iPod Touch, Android devices, PC & Mac computers
Operating Systems iOS 7 & later, Android 4.0 & later, Microsoft® Windows® 7 & later, Mac OS 10.7 & later
WARRANTY POLICY
All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.