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<p><strong>RETURNS:</strong></p><ul><li>If you wish to return your item due to a change of mind, please contact us within 5 days of purchase and we will refund the purchase price, provided that the package is returned in its original condition and is re-saleable.</li><li>Please note that shipping costs are non-refundable for change of mind returns.</li><li>LoveMyPetz is unable to accept the return of opened pet food</li></ul><p><strong>WARRANTY:</strong></p><ul><li>If your product is damaged during transit, is not as described or arrives defective, please contact us to arrange for return of the item within 30 days of receipt. Once received and inspected we will arrange for a suitable outcome.</li><li>If there is a minor fault and the product can be easily repaired, this will be carried out and the product returned to you within a reasonable timeframe.&nbsp;LoveMyPetz and/or the manufacturer can instead decide to replace the product or refund the purchase price.</li><li>If there is a major fault, you may choose to receive a refund, replacement or repair of the item. Whether an item has a major fault is decided upon the item's inspection upon its return.</li><li>If faults or damage are deemed to be caused through abnormal or incorrect use, a refund or replacement cannot be offered. If repair is possible, it would be at your direction and cost.</li></ul><p>&nbsp;</p><p>&nbsp;</p>

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