At Bondi Leather, we understand that you may want to return a purchase. We want to make the return process as simple and easy as possible for you.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
You will be responsible for paying for your own shipping costs for returning your purchase. Bondi Leather makes every effort to describe and display our products as accurately as possible. Please read item description accurately before making any purchase.
REFUNDS
Once we have received the item in our warehouse, we will process your refund to the original payment method for all items confirmed and returned in a re-saleable condition.
SHIPPING FEES
Shipping fees are non refundable. This applies to the original shipping cost for your order and any additional shipping cost for refund or exchange.
DAMAGED OR MISSING GOODS IN TRANSIT
At Bondi Leather we take great care that our orders are packed securely so that you receive them in a perfect condition. If your item has been damaged in transit, we will replace your item upon receipt of the damaged goods to our warehouse. If an item is missing or lost in transit, please contact us and we will work with Australia Post to trace your item. A replacement will be organised at our discretion if Australia Post fails to trace your missing item within reasonable timeframe.
We pride ourselves in providing great customer service and long term relationship with you by providing a 100% Money back Guarantee.
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.
Most of our products are made of full grain cow hide leather that are ethically sourced from Northern and Eastern India. The hallmark characteristics of our leather differentiates them from other types of leather due to their toughness and durability, yet soft and pliable. Our leather has an intact full-grain quality which are more breathable and does not retain moisture. Full grain leather is often regarded as the most authentic type of leather because it keeps all the texture from the original hide, thus making it unique, distinctive and exceptional.
Leather Care: