The range topping VALK® Synergy 7 Plus™ electric scooter features the highest quality components and is crafted with precision. This VALK® is a synergy of exclusive advanced technology that sets it apart.
Dynamic Performance
With an advanced 400 watt brushless motor you can experience exhilarating acceleration. You have 3 modes to select from allowing you to zip along at speeds of up to 30km/h, or cruise along for optimal range.
Massive 15Ah Battery System
Battery technology quality varies significantly between brands of e-scooters. At the heart of the Synergy 7 Plus™ is its huge premium-grade 36V 15Ah battery array, which offers a genuine range of up to a massive 55km and an excellent cycle life. An 80% charge is achievable in just 3 hours.
Full-sized Design
Unlike other models on the market, the Synergy 7 Plus™ is a full-sized frame that is specifically designed for optimal handling and safety when ridden by an adult (minimum recommended height of 165cm).
TriSpan™ Braking System
Smooth powerful stopping power is on tap thanks to the exclusive 3-way TriSpan™ system which combines electronic braking with mechanical stopping power, and also offers the option of manual rear flare braking.
High-Grade 6063 Alloy Frame
Despite a massive battery system and a heavy-duty motor, the Synergy 7 Plus ™ weighs in at 18.8kg, thanks to the premium aluminium frame. The frame boasts superb torsional strength for optimal handling, and to prevent breakages that other models experience.
Silicone Deck
The Synergy 7 Plus features an ultra-soft polymer deck for supreme comfort, and a safe assured ride.
Never-Flat Tyre Technology
With oversized tubeless 10-inch tyres you can let the good times roll without ever needing to worry about flat tyres.
Quick Fold Design
A pull of the quick-release lever folds the frame and it clips into position in just 3 seconds–great for storage.
Bonus Gear Case
The Synergy 7 Plus comes with a hard shell gear case that’s perfect for safely transporting your phone and other important belongings.
____________
VALK® - Electric Revolution
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.