This elegant wooden parasol, which can be placed on your existing stand or in the centre hole of a table, is the perfect choice for creating some shade and protecting you from the sun's harmful UV rays while reading or drinking coffee with your family or friends on your patio or in the garden.
The parasol can be easily opened and closed. This parasol cover is made of UV-resistant and colourfast polyester. The strong hardwood pole in a beautiful teak colour, along with the 6 sturdy ribs, adds to its stability, making the parasol very durable for years of use.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. Our goal is to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 30 days from the date of receipt, we will gladly facilitate a refund for the product (excluding shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.