Warranty Policy
Ozzie Energy offers a 12 month warranty on all products from the date of purchase, unless otherwise stated. Ozzie Energy warrants its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by Ozzie Energy, we can offer solve solutions: repair the products, or provide replacement parts, or arrange a full replacement. The warranty period for commercial use is 3 months.
Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance).
We do our best to package the products to avoid mishandled or damaged in transit. However, should your item not function on arrival you are entitled to return the product to us for a full refund, repair, or replacement at your request. The item needs to be returned and inspected prior to the resolution being provided.
60 Day Returns Policy
Here at Ozzie Energy, we take customer satisfaction seriously and want to ensure that every customer is 100% satisfied with their purchase.
If for any reason you change your mind about any of the products you purchase from us, simply contact us in writing within 60 days to be guided through getting a refund. Returned items must be in their original packaging with all accessories, in original and re-saleable condition. The original shipping cost plus a 30% restocking fee will be deducted.
If the item has sustained damage in transit, or is not returned as noted above, a revised refund amount may be required.
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I like it very much. My sister all so likes hers to.
Jan 01, 2023
I’m really happy with my purchase. It is of good quality and is so beautiful lit up . It was very quick delivery after I ordered it
Nov 30, 2022
Have not used these as yet and won’t be until closer to Christmas.
Nov 14, 2022
Enjoying it very much looks great on my roof
Dec 19, 2021
I love the this beautiful Christmas star , everybody loves it. Delivery always quick, the best and secure place to buy everything for your home
Dec 16, 2021
Extremely impressed with this product, it looks fantastic and makes a wonderful bright addition to my Christmas Light Display. Would buy more of this product.
Dec 13, 2021
Wonderful. So nice .
Dec 09, 2021
great product looks fantastic at night will surely be a hit in my neighborhood
Nov 22, 2020
Very good. Quick service.
Nov 16, 2020