Western Digital WD My Cloud Pro PR2100 (2x6TB) 2- Bay NAS WDBBCL0120JBK-SESN

Western Digital WD My Cloud Pro PR2100 (2x6TB) 2- Bay NAS WDBBCL0120JBK-SESN

 

WDBBCL0120JBK-SESN

Western Digital WD My Cloud Pro PR2100 (2x6TB) 2- Bay NAS WDBBCL0120JBK-SESN

OVERVIEW

The core of team collaboration

With space to keep virtually everything, the My Cloud Pro Series offers your creative team the network storage to edit, save and share production files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS. And with all photos, videos and files organized in one place, your team has all it needs to streamline its creative workflow.

FEATURES

  • Backup for Mac and PC
    Save content from a PC automatically with WD SmartWare Pro, or easily back up a Mac through Apple Time Machine.
  • Access Anywhere
    Access, edit and share HD media with clients and colleagues using MyCloud.com and the My Cloud mobile app anywhere you have an internet connection.
  • Stream Anything
    Built-in hardware transcoding prepares media for streaming in the right format and quality, and with the Plex Media Server installed on your NAS, you can beautifully stream to any device with an internet connection.
  • Storage To Organize Everything
    With high capacity network storage, you get the space you need to keep all your shots organized in one spot. Combined with a quad core Intel Pentium N3710 processor and 4GB of RAM, you can seamlessly stream HD videos or share content with multiple users. Keep your production files, .RAW photos, or final mixes in a single place and ready for access with the My Cloud Pro Series.
  • One-Touch Copying
    Using an integrated copy button, the My Cloud Pro Series can back up and preserve everything in a single move. The My Cloud Pro Series is also exFAT compatible, so you can plug in a camera or an external hard drive like the My Passport Wireless Pro device and automatically offload everything as soon as you're back from a shoot.
  • Data Protection Your Way
    Multiple RAID options help you protect your digital library however you need, while password protection and 256-bit AES volume encryption helps safeguard your files from prying eyes. Along with two power ports in case of a power supply failure, the My Cloud Pro Series helps keep your data safe.
  • Centralize, Organize And Beautifully Stream With Plex
    With built-in hardware transcoding and the downloadable Plex Media Server, your team can smoothly stream HD media wherever they have an internet connection. Hardware transcoding prepares media for streaming in the right format and quality, and with the Plex app installed on your NAS, you can beautifully stream to any device.
  • Simple to Setup, Easy to Use
    The My Cloud Pro Series can be quickly found on your network and installed over the web, making the setup process simple and intuitive. And with tool-less, tray-less drive bays, you're able to easily add or replace hard drives in a matter of moments.
  • My Cloud OS
    Get the tools and apps for complete control of all your media with WD's My Cloud OS. Create a media server with Plex. Synchronize content from all your computers with WD Sync.
  • Adobe Creative Cloud Connected
    The Adobe Creative Cloud features tools to turn an idea into a masterpiece, and with the My Cloud mobile app, you can quickly get media from the My Cloud Pro Series and into the Creative Cloud to edit and save files from anywhere you have an internet connection.
  • Multiple Backup Options
    Help ensure your data is always protected with remote off-site backup to another My Cloud network attached storage device or with an integrated cloud backup solution. My Cloud Pro Series also provide LAN/WAN backup options with centrally managed backup, bare metal backup or basic file backup.
  • Disaster Recovery Backup
    Remote off-site backup to another My Cloud device will help ensure that your critical data is always protected and available in the instance that one NAS fails or is destroyed by a catastrophic event. Back up the My Cloud NAS in your office to another My Cloud NAS in your home or with an integrated cloud backup solution. Its a safe and affordable way protect your all important data.
  • Bare Metal Backup
    Acronis True Image for PC saves your entire system that is all your apps, files, user accounts, exact configurations, and even the OS in one compressed file. With Universal restore you can move your system from any PC to any PC no matter what make or model you use.
  • Third-Party App Support
    My Cloud PR2100 supports a full suite of popular applications for a personalized experience. Using apps like Plex, Dropbox, WordPress and more, you can customize your NAS for your own specific needs.

SPECIFICATION

  • Capacity: 12 TB
  • Interface: USB 3.0
  • Gigabit Ethernet: Connector
  • USB-C: Ethernet RJ45

Compatibility

System Requirements

  • Windows 10, Windows 8, Windows 8.1 or Windows 7 operating systems
  • macOS Mojave, High Sierra, Sierra, El Capitan, Yosemite, Mavericks or Mountain Lion operating systems
  • DLNA/UPnP or Plex-enabled devices for streaming
  • Router with an Internet connection

Supported browsers

  • Internet Explorer 10 or higher
  • Safari 6 or higher
  • Firefox 30 or higher
  • Google Chrome 31.0 or higher on supported Windows and Mac OS platforms
  • Compatibility may vary depending on users hardware configuration and operating system.

Dimensions (L X W X H): 8.51" x 4.28" x 5.82"

In The Box

  • My Cloud Pro Series Device
  • Ethernet Cable
  • Power Supply and Cable
  • Quick Install Guide
SKU: 9330613507001

Shipping Details

●We only deliver to residences within Australia. 1- 7 business days.

●We regret that we do not deliver to PO boxes or Parcel Lockers. If a non-deliverable address is entered, we may need to ask you for a residential address or cancel your order.

●Return to Sender (RTS) items will be assessed for the return reason. If it’s due to an incorrect address, undeliverable issues, or non-collection, the shipping fee will be deducted from the refund.

 

Faulty Products 

AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.

What defines faulty? 

 

 

  • Manufacturing faults
  • Delivered items has major difference from ordered items
  • Clear defects or damage

 

 

Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.

If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.

To lodge a claim:

 

 

  • Access My Account and request a warranty and return. Fill up the form with a description of the fault with your product.
  • Our team will review your case and reach out to you as soon as possible. We will attempt to troubleshoot and resolve your issue for you virtually.
  • If it is determined to be faulty after troubleshooting, we will then issue you a Return Authorisation number, and a return label.
  • If we issue you a Return Authorisation number, please clearly print it on the outside of the package when returning your product to us. By issuing you with a Return Authorisation number, we do not guarantee that your warranty claim is valid or that you will be entitled to have your product repaired or replaced, or a refund provided in relation to that product.
  • Your item will be assessed by the manufacturer prior to any warranty claims.

 

 

After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.

The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.

 

Dead on Arrival (DOA) 

If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.

Dead on Arrival (DOA) Process 

 

 

  • Access My Account and request a warranty and return. Fill up the form with a clear description and photos and/or a short video demonstrating the condition of the received package.
  • Our team will assess the DOA claim and forward your claim to the courier on your behalf.
  • If the claim is valid, your order will be refunded, or a replacement will be sent (original item returned).

 

 

 

Change of Mind (COM) return 

For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.

A COM return will be only accepted where:

 

 

  • A return request is submitted via My account within 14 days of receiving your order.
  • All product packaging,documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading and appraisal, as well as accessories must be returned with the return products. Packaging must be unopened and seals intact (where applicable).
  • The products must be in original and unworn condition.

 

 

We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.

Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.

If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.

We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.

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