This solid pine wood door is designed to enrich the entrance area of your house and also ensure better security for your home.
The door is made of solid pine wood, making it exceedingly sturdy and stable. Additionally, you can decorate or paint on the wooden door as you like with its natural surface.
The door can only be mounted in combination with sliding door hardware kits. You can find the matching sliding door hardware kits in our shop. For the installation way, you can check our installation manual of the door and sliding hardware kits.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. Our goal is to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 30 days from the date of receipt, we will gladly facilitate a refund for the product (excluding shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.
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