George 2000W Electric Fireplace Heater White Mantel Suite with 30" Moonlight Insert (SKU: EFBG04W)
Please allow 7-10 business days for delivery
No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
NOTE: Our carriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery*. The standard delivery service does not include taking the items inside, upstairs or in lifts, placement or removal of packaging.
*HEAVY OR OVERSIZED ITEMS: Due to OH&S requirements, drivers will need assistance to carry items from the vehicle to the ground floor door of your home or building for any items designated as heavy or oversized. For delivery addresses that have limited access or are not on the ground floor, we suggest getting the help of family, friends or a neighbour to assist bringing your items inside.
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
WARRANTY POLICY
We offer a 12 months warranty on all products used in private household situations. This warranty only applies to the original purchaser where the products are delivered to an Australian delivery address and remain in Australia. This warranty is not transferable.
If your product is determined to be faulty, we will do our best to resolve the issue in a timely manner. We will choose whether to repair or replace that part or product.
If any item or product is returned to us for refund, repair, or replacement, you must return it to us, at your own cost, and ensure that the item or product is properly packaged to prevent any damage during transit. We will not be responsible for any damage to the item or product during transit.
If, after examining or assessing the item or product, we determine that there has been no breach of our warranty:
This warranty will not apply in circumstances where:
* Fabrics, cushioning and filling will show signs of wear and tear with use. Fabrics and leathers will fade and crease. Foam and fillings will soften and form to the shape of the user over time. Depending on the covering and degree of use, the covering and cushion fillings may need to be replaced periodically at the purchaser’s expense. Scars, marks and differing pore density and colour are natural characteristics of leather and not to be considered defects. We reserve the right to determine at its discretion whether a component has failed due to a defect or wear and tear.
30-DAY RETURNS POLICY
If you are not totally satisfied for any reason or if you have changed your mind about your purchase, you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us).
When returning goods, items must be placed in its original packaging. The return delivery costs are the responsibility of the buyer. If you received free postage with your item, a 20% postage fee will be deducted from the refunded amount.
To receive a refund, the item must be returned to us in 'new' condition with all internal and external packaging, accessories, swing tags, labels and manuals complete and intact. The item is NOT used, worn or damaged, and is in 100% re-saleble condition when we receive it. Items not return in their original packaging, subjected to damage whilst in transit, soiled or generally not in its original condition when returned will not have the full amount refunded.
Please note that items requiring assembly need to be disassembled and placed back into original packaging to be eligible for a return under this guarantee. If you want to check a colour or feature of your product, please do this in a way that does not require assembly. If we accept a return in packaging other than the original packaging, at our discretion, a minimum re-packaging fee of $50 will apply. In such cases, you would be responsible for ensuring the product is packaged in a manner that would prevent damage during transit.
For all ethanol fireplaces that have been tested and used, we are happy to refund you the cost of the item LESS the cost of the burner ($60). If you are unhappy with the product, please do not use it as once the burner has been lit, it is not re-saleable.
Due to health & hygiene regulations we can only accept mattresses, mattress toppers and bed sheets returned in unopened and sealed packaging.
Estimated Delivery Time Frame: 7-14 business days
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Was a little unsure at first as never bought anything from mydeal but I absolutely love my new fireplace. Easy to put together and great value compared to others I'd looked at online from other retailers. Would definitely recommend.
Jul 27, 2022
Easy to assemble even though the instructions aren’t clear, looks gorgeous and heats our large open plan kitchen/dining/family room area easily.
May 12, 2022
Had a look at other fireplaces, some of which were around $2500. Never heard of 'MyDeal' so were a bit sceptical but thought I would give it a try as they also have a return policy for some items. The fireplace was delivered within a few days,, Sydney to Adelaide. It was packed extremely well with lots of polystyrene providing protection and easy to assemble. It looks great, the quality is the same as the $2500 ones. I can honestly say I would recommend this product and give 'MyDeal' two thumbs up 👍 👍. Great service, constant tracking information and I will definitely use them again.
Apr 24, 2022
Great looking fireplace great value for money
Feb 18, 2022
Very happy looks great, mantel very sturdy.
Jun 21, 2021
Simply amazing, the view that I always wished in my launge came to light with this product... looks really mesmerising with soothing feel... has good weight n quality in wood mantel... super fast delivery too 🍻🍻
Jan 23, 2021
I love it, best purchase ever, it is a solid and well made unit, looks just like the real thing. Shipping was quick.
Aug 14, 2020
A great product I am very pmeased with it
Jun 10, 2020
It's great it looks better then I thought and the fire looks great and real so thank you MY DEAL
May 03, 2020
Love it adds so much ambience to the room
Oct 01, 2019