Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

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Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

Model: WH1000XM5B

Warranty Info

Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

Featuring Sony's industry-leading Noise Cancelling technology, the WH-1000XM5 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience.

  • Industry-Leading Noise Cancellation
  • HD Noise Cancelling Processor QN1
  • New lighter design
  • 'Speak-to-Chat' and Quick Attention Mode
  • 30 Hour battery-life NC on

Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

Model: WH1000XM5B

Warranty Info

Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

Featuring Sony's industry-leading Noise Cancelling technology, the WH-1000XM5 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience.

  • Industry-Leading Noise Cancellation
  • HD Noise Cancelling Processor QN1
  • New lighter design
  • 'Speak-to-Chat' and Quick Attention Mode
  • 30 Hour battery-life NC on

Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black

  • Immersive noise cancellation
    Experience unparalleled noise cancellation with the WH-1000XM5 wireless headphones. From the clamor of a busy street to the hum of an airplane engine, these headphones effectively block out high and mid frequency sounds, thanks to their advanced multiple microphone noise cancelling technology. The Auto NC Optimizer automatically adjusts the noise cancellation settings based on your environment and wearing conditions, delivering optimal performance at all times.
  • Premium sound engineering
    Engineered to perfection, the WH-1000XM5 headphones deliver superlative sound quality. Featuring a specially designed 30mm driver unit with a light and rigid carbon fiber composite dome, these headphones enhance high frequency sensitivity for a more natural and immersive audio experience. Sony's proprietary technologies, including premium lead-free solder with gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for improved signal-to-noise ratio, ensure crystal-clear and consistent sound reproduction.
  • Crystal-clear call quality
    Enjoy the best call quality ever with the WH-1000XM5 headphones. With Precise Voice Pickup Technology, four beamforming microphones, and an AI-based noise reduction algorithm, these headphones isolate your voice precisely, minimizing background noise for clear communication. The newly developed wind noise reduction structure further reduces interference caused by wind during calls, ensuring that you are always heard clearly, no matter where you are.
  • Convenient hands-free features
    The WH-1000XM5 headphones come with a range of convenient features to enhance your daily life. With the Speak-to-Chat feature, your music automatically pauses and ambient sound is let in as soon as you start a conversation, allowing for easy and seamless interaction. Built-in microphones and advanced audio signal processing recognize and react to your voice, ensuring that your music resumes playing once your conversation is over.
  • All-day power and quick charging
    With an impressive battery life of up to 30 hours on a single charge, the WH-1000XM5 headphones provide all-day power, perfect for long trips or extended listening sessions. And when you need a quick recharge, just three minutes of charging with an optional USB-PD compatible AC adapter gives you three hours of playback time.
  • Voice control and smart assistance
    Take control of your headphones with your voice. Activate your preferred voice assistant, whether it's "Hey Google" or "Alexa," and enjoy hands-free control of your music, connections, notifications, and more. You can even use your voice to adjust features like noise cancellation. With compatibility for popular email and meeting apps, such as Microsoft Outlook and Microsoft Teams, you can listen to and interact with emails or join meetings using Google Assistant or Siri.

Tech Specs:

  • Content:
    • Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black
    • Headphone cable for wired operation (1.2m approx.)
    • USB Cable (USB Type-C) for charging (20cm approx.)
    • Travel Case
    • Quick Start Guide
  • Bluetooth: Yes, V5.2
  • Model: WH1000XM5B
  • Compatibility: Bluetooth

What's In The Box

  • Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black
  • Headphone cable for wired operation (1.2m approx.)
  • USB Cable (USB Type-C) for charging (20cm approx.)
  • Travel Case
  • Quick Start Guide

Tech Specs:

  • Content:
    • Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black
    • Headphone cable for wired operation (1.2m approx.)
    • USB Cable (USB Type-C) for charging (20cm approx.)
    • Travel Case
    • Quick Start Guide
  • Bluetooth: Yes, V5.2
  • Model: WH1000XM5B
  • Compatibility: Bluetooth

What's In The Box

  • Sony WH-1000XM5 Premium Noise Cancelling Wireless Over-Ear Headphones - Black
  • Headphone cable for wired operation (1.2m approx.)
  • USB Cable (USB Type-C) for charging (20cm approx.)
  • Travel Case
  • Quick Start Guide

Shipping Details

  • Estimated Delivery Time:
    • Most locations: 2-7 business days
    • Some Rural & Remote Areas: 5-10 business days
  • We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
  • Christmas cut off:
    Please order by  18th-Dec for NSW/QLD/MEL Metro and 15th-Dec. for other areas for the best chance of delivery before Christmas.  Please allow additional days for TAS/NT and remote area.

 

Warranty:

All new products sold by Mobileciti comes with manufacturer warranty. The warranty covers all manufacturer faults, excluding any physical or liquid damage. Please refer to the following table for your manufacturer.

Brand Warranty Period Support Contact
Alcatel 12 Months (02) 4949 3030
Apple 12~24 Months 1300 321 456 
HTC 24 Months 1800 987 039
Huawei 12~24 Months 1300 482 934 
LG 12~24 Months 1300 542 273 
Samsung 24 Months 1300 362 603 
Sony 24 Months 1300 137 669 Opt 3 
Microsoft/Nokia 24 Months 1300 366 733 
Motorola 12 Months 1300 138 823
Oppo 24 Months 1300 006 776
Aspera 12 Months

(02) 4949 3030 

Jabra 12 Months 1800 738 521
Plantronic 24 Months (02) 9326 1653 
BlueAnt 12 Months 1300 669 049
TP-Link 36 Months 1300 875 465
Logitech 12 Months 1800 025 544
Asus 12 Months 1300 278 788
ZTE 12 Months 1300 789 475
Ruggear 12 Months 1300 486 844
SanDisk 36 Months 1800 262 504
Razer 12 Months Contact Us
D-Link 12 Months 1300 766 868
Garmin 12 Months 1800 235 822
Corsair 12 Months Contact Us
Blackberry 24 Months (02) 4949 3030

Returns Policy

At Mobileciti, we want our customers to be completely satisfied with their purchases. We believe that our returns and refunds policy is both honest and straightforward. It's designed to give you complete confidence in purchasing through Mobileciti Online Store.

30 DAY - CHANGE OF MIND POLICY

We want you to be satisfied with every product we sell at Mobileciti. That is why if you change your mind regarding your purchase within the first 30 days of receiving it, let us know and we can organise a return with a refund or exchange, minus any postage costs. For products that had free postage, this will be $10.80.

  • The product must be returned in a brand new, unused condition with full original packaging.
  • If the product's packaging has been opened or damaged, we may decline the return completely or we may charge you a restocking fee of 20% of the product cost or $20.00, whichever is greater.
  • You are responsible for return postage. Please ensure the product is well packaged. For peace of mind with high value products we recommend Registered Post with tracking and insurance coverage, as we may not be able to assist you if the product goes missing in transit.

30 DAY - DEFECTIVE PRODUCT POLICY

If your product has developed a fault within the first 30 days, we offer an expedited exchange process. To help us process your exchange faster please ensure:

  • The product does not have physical or liquid damage
  • The product has its original packaging and accessories
  • Contact us within 30 days of your purchase and provide your purchase details, and a description and photos of the issues you are experiencing

DEAD ON ARRIVAL/DAMAGED IN TRANSIT

If your product is damaged in transit or is dead on arrival, please take a photo of the damage or issue with the product, and contact us immediately (same day).

EXCLUSIONS

Please note our 30 Day - Change of Mind and 30 Day - Defective Product Policy only apply to to products purchased for personal use and excludes any products purchased for resale or business use.

If you purchase more than three phones/tablets/smartwatches in a single transaction and you are purchasing as (or on behalf of) a business, we consider the products to be for business use.

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Estimated Delivery Time Frame: 2-10 business days

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