Soft cosy and incredibly comfy, the DukeLiving Ergopedic Cloud 18.5cm Pillow Top Innerspring Mattress Medium (Single, King Single, Double, Queen) is like sleeping on a cloud. Made with memory foam this mattress conforms to your body providing personalised comfort and support. Designed with durability in mind this mattress comes with a 10 year warranty allowing you to rest easy. Available in 4 sizes.
Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.
If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only two responsibilities here will be:
Requirements of ‘as new’ condition are as follows, the item must:
We do have some excluded products from our 30-day return policy:
The process of returning the item is as follows:
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
Estimated Delivery Time Frame: Dispatched within 24-48H
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Great value for money
Jan 08, 2024
Great value mattress for the price , perfect for our 8 year old upsizing to a double bed. Very comfortable suited to a child or younger teen. Fits the ‘Artisse Wooden Yumi’ double bed frame perfectly which we also purchased from My Deal. Fast delivery even during peak Xmas period. Great to be able to purchase with ‘everyday rewards dollars’.
Jan 02, 2024
Great packaging and very happy with the quality of the product. Also very comfortable
Dec 06, 2023
Extremely soft. It’s like sleeping in the clouds. I loved it
Nov 05, 2023
Easy to order, great description and quick delivery. Also very comfortable.
Oct 24, 2023
Great value for money. Arrived quickly and kids loved watching it grow!
Sep 01, 2023
Good value for money
Aug 13, 2023
Very very happy with mattress so comfy
Jul 03, 2023
We purchased this for our teenage daughter and she loves it. She’s been coming downstairs refreshed each day saying she’s had the best nights’s sleep
Jun 24, 2023
The mattresses came in small boxes so I was worried they weren't going to be thick. But after removing from the vac seal they set thick and are the perfect comfort level.
May 19, 2023