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The DukeLiving Medium Luxury Premium Eurotop iCoil Pocket Spring Mattress offers a luxurious plush support for a comfortable night's sleep. This innovative mattress features a fibre quilted cover, high-density pressure relieving foam layers and 19cm independent iCoils pocket spring providing reduced motion transfer. Please open your mattress package within 72 hours of receipt and allow 48 hours for your new mattress to return to its original, plush shape. Another comfort innovation from DukeLiving.
Detailed Specifications
Package Contents
Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.
If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only two responsibilities here will be:
Requirements of ‘as new’ condition are as follows, the item must:
We do have some excluded products from our 30-day return policy:
The process of returning the item is as follows:
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
Estimated Delivery Time Frame: Dispatched within 24-48H
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It is very comfortable. It's not too hard but just firm and supportive. When my partner gets out or into bed there is next to no movement the same when he rolls over. He doesn't toss and turn any more. I have serve pain in my back due to a car accident but since we got this mattress I can now sleep longer, from 2 to 5 hours. The only thing l don't like is the edge as it's to soft so when l sit on the edge l feel l am going to fall off.
Jan 31, 2024
I Haven’t slept on it but have laid on it, it’s only for visitors in my spare room I’m very pleased with it.
Jun 14, 2023
Can’t say enough about this mattress. It’s so comfortable, I haven’t slept so well in ages. I feel little to no partner disturbance and without sounding rude to my partner, I haven’t heard them snore throughout the night since we received this mattress.
Jun 04, 2023
Very comfortable, great price and quick delivery!!! Highly recommend!
Feb 11, 2023
sleeping so much better
Jan 16, 2023
the most valuable mattress that I ever get, perfect products
Jan 08, 2023
Great product! Fantastic price, perfect for its use! Very prompt delivery.
Dec 09, 2022
Good bed. Soft and nice.
Nov 16, 2022
Prompt delivery. Good quality. Comfortable
Nov 08, 2022
Chose this mattress after reading the reviews. My old mattress was killing my back. I am so happy with this purchase. So comfortable, great support. I love it.
Nov 05, 2022
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