Shipping Details

If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send tracking information within 24 hours of your order leaving the warehouse via email.  If you do not receive tracking information from us within 4 business days of your order, feel free to follow up with us

We make every effort to ensure that you receive your order within the time frame stated. We have no control over your shipment once it has left the warehouse and unfortunately, from time to time, shipments may be delayed or misplaced in transit. In this case, we will make every effort to get your order to you as soon as possible.

Due to the size of our products, shipping to PO boxes is usually not available, and your order will ship via courier.  Please provide a valid street address as delivery to PO Boxes is not available.

CANCELLATIONS & REFUNDS

We understand that sometimes you will change your mind or have an issue with a product once it arrives - we're here to help. If you would like to return a product please contact us and we'll arrange the return and refund details with you.

In the event of a change of mind please contact us with in 30 days. We will not refund shipping charges. You the customer will incur the cost of the return postage and also the original delivery postage which will be quoted to you if your item qualified for free shipping. You will be credited the purchase price minus delivery costs. Goods must be returned in original condition and in the original packaging with all parts and accessories, in a re-salable condition.

Refunds will be issued to the original credit card that you use when placing your order. Merchant processing fees are not refundable, these fees are charged to us by payment processors at the time of payment. Please note this can be as high as 6% when paying with some buy now pay later services.

In the event of a change of mind when the product has not yet been shipped from our warehouse then we will refund both the shipping costs and the cost of goods. If the Goods have already left the warehouse then you will incur the shipping costs for both to and from your delivery address.