Shop with Peace of Mind

Ensure you get what you pay for with guaranteed buyer protection

At MyDeal.com.au we’re always looking out for you. If something should ever go wrong, like getting the wrong coloured iPhone, we give you peace of mind by providing an added layer of protection with your online purchase.

Find what you’d like to purchase and securely pay on MyDeal.com.au
Check your estimated delivery date located in your account and wait for your item to arrive
Any issue with your order? Simply raise it directly with the seller, knowing you can escalate the matter to MyDeal if you are not satisfied with the outcome.

Shop with peace of mind

Let’s say the wrong mattress size was delivered, or you didn’t receive everything you were supposed to, or the item was defective or damaged, simply raise this issue with the seller. We’ll open the lines of communication between you and the seller to resolve the problem.

Should you ever find you are not happy with the resolution, simply escalate the issue to MyDeal.com.au and we’ll determine an outcome for you

Did you know not everyone can sell on MyDeal?

We carefully select our sellers based on a variety of stringent checks in a comprehensive due diligence process. These checks include product quality, customer satisfaction, delivery and dispatch service and market competitiveness.

This means that our sellers will deliver exactly what you paid for and you can have confidence when you shop with MyDeal.com.au

Need some help? Go to Help Centre