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There is no better sleep companion for the little ones in your life than the Randy & Travis Machinery giant llama pillow. Its incredibly soft fabric is suitable for use even with newborns. The friendly face of our plush alpaca is embroidered with great care and will bring comfort and joy to your child. Its giant form also helps to support their natural spine alignment while they sleep. Much like a bolster cushion, they can hug the llama and fall asleep on their side, without any pressure on their joints to cause soreness. This aids healthy development as they grow.
Our giant llama comes in a natural light brown colour which will blend in seamlessly with the decor in your nursery or child's bedroom. The fabric we use has a plush rating, is soft to the touch and is gentle on the skin. The cover has a handy zipper, allowing you to remove it when it needs freshening up. Inside is a PP cotton filling that provides a plump, full cushion. This offers optimum support while also adding to the overall softness. Each llama sleeping pillow is 1m tall.
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.
GTIN: 9356516027125
Estimated Delivery Time Frame:1-5 business days
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Reference ID: 9790174
