Shipping Details

• Please allow 4 - 14 business days for delivery
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

RETURNS & REFUND POLICY

We adhere to all guidelines set out by the ACCC. For more information on these guidelines and regulations visit ACCC website.

• Strictly no refunds on the basis of change of mind so please think carefully before ordering.

• Sometimes we may authorize a return for a reason we may see fit. It is the buyer's responsibility to return the item to our original warehouse of dispatch. The buyer is responsible for the full initial delivery cost and any return shipping costs. If the initial delivery was free, It means that it was subsidized by Dynamo fitness. It then must also be paid by the buyer.

• All returns regardless of the reason Attract a 15% restocking fee. 

• If there is a warranty issue and we can not fix it in time then Dynamo Fitness will bear all costs associated with the returns.

WARRANTY INFORMATION

A limited warranty is only valid to DYNAMO FITNESS.
This warranty shall not be valid if the following conditions are not meet throughout the warranty period.

• Warranty period begins from the date of date of dispatch.

• This warranty excludes malfunction caused by misuse, abuse, negligence, accident, incorrect assembly or alteration by any person.

• Warranty varies from product to product.

• A tax invoice as proof of purchase is required for all warranty claims.

• Costs to transport the product to and from the service centre will be borne by the customer.

• On-site warranty repairs will incur a call-out fee.

• This warranty extends to consumer use only and is void if products are used for commercial purposes unless the product purchased is for commercial use, in that case, it will have a different warranty.

• Faults as a result of installation by Dynamo Fitness must be reported with in 7 days of purchase date. Please call (08) 6556 9962

• DYNAMO Fitness limited warranty is non-transferable.

• We will fix, replace parts of similar or equivalent products within the warranty period.

• A refund will be paid in full if Dynamo fitness fails to repair fix or replace the product under our warranty.

• All the other brands offered by Dynamo Fitness have different warranty conditions please read the warranty conditions carefully after you receive your product.

• Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law

• You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.