Shipping Details

Processing Time: Once your order is placed, please allow 1-2 Business Days for us to prepare your order for shipment. This includes quality checks, packaging, and other necessary arrangements.

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 2-8 business days

• Regional: 3-12 business days

   

Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.

Delivery Address: Please ensure that the delivery address you provide is accurate and complete to avoid any delivery delays or issues. We are not responsible for deliveries to incorrect or incomplete addresses.

If you are unavailable at the time of delivery re-delivery fees may apply.

Warranty and Return Details: At our store, customer satisfaction is paramount. We stand behind the quality of our products and want you to have a confident shopping experience. All of our products come with a standard warranty, ensuring they are free from defects in materials and workmanship.

Warranty Coverage: Our products are covered by a 21days warranty period from the date of purchase. During this period, if you encounter any issues due to manufacturing defects, we will gladly repair or replace the item, free of charge. Please retain your purchase receipt as proof of warranty.

Return Policy: If for any reason you are not fully satisfied with your purchase, you may initiate a return within 14 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return:

1. Contact our customer service team to request a Return Authorization.

2. Pack the item securely, including all original accessories and packaging materials.

3. Clearly mark the Return Authorization number on the package.

4. Ship the package to the provided address.

Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

Refunds: Once we receive and inspect the returned item, we will process the refund within 3 Business days. The refund will be issued in the original form of payment.

Please note that certain products may have specific warranty and return terms, which will be clearly communicated on the product page.

For any questions or concerns regarding our warranty and return policies, please don't hesitate to reach out to our dedicated customer service team. Your satisfaction is our top priority, and we are here to assist you every step of the way.