Shipping Details

All orders will be shipped within 1 - 2 business days from our warehouse in Melbourne, Victoria. Please Ensure your address is correct during checkout.

Allow 5-12 business days for delivery. Your item will be sent via courier or Australia Post depending on its size, weight and address. Please refer to the "Estimated Delivery Time Frame" available in the product listing for the expected delivery time to your address.

If buyer is unavailable at the time of delivery, a calling card will be left. Please reply to the calling card in time to avoid returns.

Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.

Change of mind

At DIS Technology, we emphasise convenience. That is why we offer a 14 Day Change of Mind Returns Policy.

If you wish to return your purchase, please follow the instructions below within 14 days after the original transaction date to organise the return of your product and receive a refund of the purchase price of your product (excluding initial delivery & handling fees). There will be a restocking fee of 20% of the original purchase price, or $30 (whichever is lower). Buyers are responsible for paying the return shipping.

Under Australian Consumer Law, companies are not required or obligated to accept returns that are simply a Change of Mind. Our goal is to always provide world-class customer service and we know that sometimes circumstances change and you may no longer need an item you purchased. Under certain circumstances, we can accept your item back as a 'Change of Mind'. If you have any questions about this, please feel free to reach out to our Support Team and we can help clarify any concerns you may have.

We will only accept products for a change of mind return that are still FACTORY SEALED. Any product that has already been opened (including removing shrinkwrap or labels being broken) can not be returned under any circumstance as a Change of Mind. This can include items where you have purchased an item and found it did not fit/suit your requirements.

DIS Technology may reject the return upon inspecting the condition of the products and will return the products to the customer at the customer’s expense.

Please be advised change of mind return process/terms should not apply to product issues returns in accordance with ACCC.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.