Shipping Details

• Please allow 7-14 business days for delivery
• We ship across Australia including major cities like: Sydney Melbourne Perth Brisbane Adelaide Canberra Newcastle and the Gold Coast

• This comes with a All Items: 6 month installation components warranty and the Shower Head and Brass Shower Rail with Hand Shower: 5 year manufacturer warranty

• Change of mind returns will not be accepted.

• To submit a faulty item claim please follow the steps below:
  • Contact Us with your MyDeal Order number photos or video evidence displaying the fault and a detailed description of the problem.
  • IMPORTANT NOTES:
  • If your claim is reported within 10 days of delivery once approved you will receive a prepaid label to return the item. Once the fault is verified we will provide you with a repair or replacement.
  • If your claim is reported after 10 days once your claim is approved you must return the item at your own cost and once inspected you will receive a repair or replacement
  • If the item is returned and not found to be defective a refund will be processed less a restocking fee of 15% of the product price.
  • Our team may provide simple repair instructions to complete in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns can be approved