Shipping Details
Please allow 1-2 business days from purchasing your items for your entire order to be dispatched and shipping details confirmed by email.
Warranty
We offer 12 months warranty for electrical products. The applicable warranty period (12 months) commences on the date that the product is delivered to your nominated delivery address. Where no proof of delivery is available, the applicable warranty period will commence 3 days from the date the goods are despatched to you
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and we will issue a store credit which can be used for future purchases or we will send the refund back to the original payment.
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