We are proudly an Australian owned and operated company, this item is dispatched from our HK office with a fully trackable consignment number. Please note that we take full responsibility for the shipment until delivery. Please allow 10-15 working days for delivery. Every refurbished and demo device undergoes a rigorous, industry-leading inspection process to ensure 100% functionality as well as sanitised. These devices are cleaned, reset and unlocked to all Australian Networks and backed by a 6-month warranty. As well as an invoice for all purchases. Your item will come in a generic white box with a USB charging cable. Please note: Wall plug is not included. Product Spec: BODY Dimensions 123.8 x 58.6 x 7.6 mm (4.87 x 2.31 x 0.30 in) Weight 113 g (3.99 oz) Build Glass front (Gorilla Glass), aluminum back, aluminum frame SIM Nano-SIM Apple Pay (Visa, MasterCard, AMEX certified) DISPLAY Type IPS LCD Size 4.0 inches, 44.1 cm 2 (~60.8% screen-to-body ratio) Resolution 640 x 1136 pixels, 16:9 ratio (~326 ppi density) PLATFORM OS iOS 9.3.2, upgradable to iOS 14.4.2 Chipset Apple A9 (14 nm) CPU Dual-core 1.84 GHz Twister GPU PowerVR GT7600 (six-core graphics) MEMORY Card slot No Internal 16GB 2GB RAM NVMe MAIN CAMERA Single 12 MP, f/2.2, 29mm (standard), 1/3", 1.22µm, PDAF Features Dual-LED dual-tone flash, HDR Video 4K@30fps, 1080p@30/60fps, 1080p@120fps, 720p@240fps SELFIE CAMERA Single 1.2 MP, f/2.4, 31mm (standard) Features Face detection, HDR, panorama Video 720p@30fps SOUND Loudspeaker Yes 3.5mm jack Yes 16-bit/44.1kHz audio COMMS WLAN Wi-Fi 802.11 a/b/g/n/ac, hotspot Bluetooth 4.2, A2DP, LE GPS Yes, with A-GPS, GLONASS NFC Yes (Apple Pay only) Radio No USB Lightning, USB 2.0 FEATURES Sensors Fingerprint (front-mounted), accelerometer, gyro, proximity, compass Siri natural language commands and dictation Audio Playback Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV User-configurable maximum volume limit TV and Video AirPlay Mirroring, photos, audio, and video out to Apple TV (2nd generation or later) Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately) Video formats supported: H.264 video up to 1080p, 60 frames per second, High Profile level 4.2 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format Built-in Apps Camera Photos Health Messages Phone FaceTime Mail Music Wallet Safari Maps Calendar iTunes Store App Store Notes News Contacts iBooks Game Center Weather Reminders Clock Videos Stocks Calculator Voice Memos Compass Podcasts Watch Tips iCloud Drive Additional Apps from Apple iMovie Pages Keynote Numbers iTunes U GarageBand Apple Store Trailers Remote Find My iPhone Find My Friends Languages Language Support English (Australia, Canada, UK, U.S.), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese QuickType keyboard support English (Australia, Canada, India, UK, U.S.), Chinese - Simplified (Handwriting, Pinyin, Stroke), Chinese - Traditional (Cangjie, Handwriting, Pinyin, Stroke, Sucheng, Zhuyin), French (Canada, France, Switzerland), German (Germany, Switzerland), Italian, Japanese (Kana, Romaji), Korean, Spanish, Arabic, Bengali, Bulgarian, Catalan, Cherokee, Croatian, Czech, Danish, Dutch, Emoji, Estonian, Filipino, Finnish, Flemish, Greek, Hawaiian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Latvian, Lithuanian, Macedonian, Malay, Marathi, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Serbian (Cyrillic, Latin), Slovak, Slovenian, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese QuickType keyboard support with predictive input 8 English (Australia, Canada, India, UK, U.S.), Chinese (Simplified, Traditional), French (Canada, France, Switzerland), German (Germany, Switzerland), Italian, Japanese, Korean, Russian, Spanish (Mexico, Spain), Portuguese (Brazil, Portugal), Thai, Turkish Dictation languages English (Australia, Canada, India, Ireland, New Zealand, Philippines, Singapore, South Africa, UK, U.S.), Spanish (Chile, Colombia, Mexico, Spain, U.S.), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (Hong Kong), Arabic, Catalan, Croatian, Czech, Danish, Dutch (Belgium, Netherlands), Finnish, Greek, Hebrew, Hungarian, Indonesian, Malaysian, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovakian, Swedish, Turkish, Thai, Ukrainian, Vietnamese Siri languages English (Australia, Canada, India, New Zealand, Singapore, UK, U.S.), Spanish (Mexico, Spain, U.S.), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (Hong Kong), Swedish (Sweden), Danish (Denmark), Dutch (Belgium, Netherlands), Norwegian (Norway), Russian (Russia), Turkish (Turkey), Thai (Thailand), Portuguese (Brazil) Definition dictionary support English, Chinese (Simplified), French, German, Hindi, Italian, Japanese, Korean, Spanish, Dutch, Norwegian, Portuguese (Brazil), Russian, Swedish, Thai, Turkish Bilingual dictionary support Chinese (Simplified), French, German, Japanese, Korean, Spanish Spell check English (Australia, Canada, UK, U.S.), French, German, Italian, Spanish, Danish, Dutch, Polish, Portuguese (Brazil, Portugal), Russian, Swedish, Turkish Want to learn more about online safety for internet accessible devices? Please Visit: esafety.gov.au
Shipping Details
Please note that our items will be shipped either from our Aus Warehouse or our China office. Please have a look at the ad which will identify the delivery times in detail. Please allow 2-10 business days on average and please allow extra time if outside of Metro Areas.
Change of Mind:
We accept change of mind within 14 days from delivery as long as the item is returned in the original condition as new and are not used, worn, or opened and have all original packaging and tags in tact including any package seals being unbroken and not damaged in any way
If you’re not 100% satisfied we want to hear from you - Refurbished Devices come with a 14-Day Satisfaction Guarantee
If at any time within the first 14 days from the purchase date you are not completely satisfied with your device please contact us to obtain a Return Authorisation Number along with instructions on how to ship your device back to us. Once received and inspected, we will facilitate an exchange.
Please Note:
- IMEI will be validated against the IMEI shipped. Returns will not be accepted on mismatched IMEI’s
- We will not accept a returned device that is iCloud or Google locked.
- Please ensure your device is factory reset and powered off prior to shipment
Please feel free to send our team a message with any questions you may have as we are here to assist.
Warranty Policy:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This excludes faults caused by the way the device is treated and/or used.
Prior to returning a device for warranty, please contact us to obtain a Return Authorisation Number along with instructions on how to ship your item back to us. Once received and inspected, we will facilitate a repair, refund or replacement. Please note that all return requests must be accompanied by photo and video evidence for a Return Authorisation Number. We will not be able to process your return request without supporting documents and being initiated and approved by our team prior..
Please note, Warranty is void and will not cover below:
- Physically damaged
- Software that has been tampered with
- Water damage
- Unauthorised repairs (3rd party repairs)
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