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Detailed Specifications
Products which are on promotion are also ineligible for change of mind returns.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
ASICS women's running shoes generally fit true to size. But it's important to remember that everyone's feet are different, so what fits one person perfectly might not fit another. Moreover, some ASICS models might have slightly different fits. Lastly, everyone has different footwear preferences; some might prefer a slightly looser or tighter fit depending on your personal preference and the type of sock you wear.
Yes, ASICS offers women's shoes in both wide and narrow fit options.
ASICS Gel-Kayano shoes are known for their stability and support. They are specifically designed for runners with overpronation (when your feet roll inward excessively), flat feet or have feet with low arches.
Gel Kayano's also offer exceptional shock absorption and a very secure and stable fit.
Change of Mind
We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. You will be responsible for the cost of returning the item. Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product. You will not receive a refund for the original shipping cost of the product.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Exclusions to our change of mind policy
We do not allow change of mind returns on all products. Excluded products include:
Products which are on promotion are also ineligible for change of mind returns.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.