Benchfoods 28 Tray Commercial Dehydrator

42 Reviews

Benchfoods 28 Tray Commercial Dehydrator

42 Reviews

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This 100% stainless steel dehydrator is designed for ongoing commercial use with our high-efficiency forced air convection system. Over 11m² of total tray area, you can dehydrate at commercial rates. Adjustable temperature range between 30 - 90°C as well as ambient mode, running just the fans without activating the heating coil. Using the 99 hour digital timer, you are able to set the time and return hours later with no stress. This highly efficient unit pulls up to 50% less energy than other models with the same dry time. 304 Food Grade stainless steel mesh trays allow food to dry evenly on both sides. No need to rotate or turn food during the drying cycle. Perfect for vegetables, jerky, fruit, pet treats, and so much more. The only limit is your imagination.

Specifications:

WHAT YOU GET:

1 x Commercial Dehydrator
28 x Stainless steel mesh trays
2 x Stainless steel pan drip trays

5-Year Comprehensive Warranty
120-Day Money Back Guarantee
Free Shipping Australia Wide

Brand:   BenchFoods
Model:   28CUD
Max Power Usage:   7 kW (3.5kW x 2 Zones)
Avg Power Usage:   2.8 kW (1.4kW x 2 Zones)
Voltage / Frequency: 200-240V/50-60Hz
Max Amperage:   29A
Safety Breaker Required:   Single Phase/32A
Power Cable:   3-Wire Cable, No Plug Tip
Temperature Range:   Ambient Mode, 30 - 90°C
Timer:   0 - 99hr
Independent Zones:   2
Total Tray Area:   11.9 m^²
Total Trays:   28
Tray Dimensions:   50 x 85 cm
Space Between Trays:   50 mm
Tray Mesh Spacing:   12 x 12 mm
Machine Weight:   140kg
Product Dimensions (W x H x D): 880 x 1690 x 670 mm
Features:   Memory Function, Ambient Air Mode

5-Year COMPREHENSIVE Warranty

This warranty now applies to Industrial, Commercial and Domestic applications of all physical goods purchased from Commercial Dehydrators Australia.

1. WHAT DOES THIS WARRANTY COVER?

It covers defects in material or workmanship under normal use. We will repair or replace products/parts that prove defective during the warranty period.

2. WHAT WILL WE DO TO CORRECT PROBLEMS?

We will action 1 of 3 scenarios based on the defect and the product purchased;
1. Send a brand-new replacement of the defective product.
‍*Does not apply for industrial orders
2. If the defective part of the product can be identified, we will ship the replacement part and have a service technician come on-site to replace and install it once it has arrived.
3. Send out a service technician to investigate the defect. Once the issue has been identified, the technician will either fix the defect immediately or notify us of replacement parts needed. If the latter, we will ship the required replacement parts to the service address. The technician will then return on-site to service and fix the product.
*If there is no technician locally available, then a local appliance repair technician can be sourced by the customer and BenchFoods will pay the technician invoice or reimburse the customer if prepaid.

3. HOW LONG DOES THE COVERAGE LAST?

The Warranty Period is now 5 years from the original date of purchase for Industrial, Commercial, and Domestic Dehydrators.
Replacement products or parts, provided through a warranty claim, assume the remaining warranty of the original product or 180 days from the replacement or repair date, whichever is longer. *Spare Parts purchased outside of a warranty claim are not eligible for warranty coverage.

4. WHAT DOES THIS WARRANTY NOT COVER?

Misuse, abuse, improper maintenance, and unauthorized alterations are not covered. Cosmetic and incidental damages are excluded.

5. WHAT DO YOU HAVE TO DO?

Initiate a claim by contacting us through our website, email or by calling our team.

RETURNS

We now offer a 120-Day Money Back Guarantee. Units must be returned in the original packaging and in "as new" condition. Return shipping costs for change of mind returns will be the sole responsibility of the purchaser, along with a 10% restocking fee.

Returns are accepted up to 120 days after purchase. Return freight is to be covered by the purchaser unless due to a manufacturing or freight damage issue. In such cases, technician intervention will determine the next steps. Equipment must be completely clean upon return. A refund warehouse inspection will be conducted upon receiving the return prior to the processing of a refund.

5-YEAR COMPREHENSIVE WARRANTY

This warranty now applies to Industrial, Commercial and Domestic applications of all physical goods purchased from Commercial Dehydrators Australia.

1. WHAT DOES THIS WARRANTY COVER?

It covers defects in material or workmanship under normal use. We will repair or replace products/parts that prove defective during the warranty period.