Shipping Details
AUSTRALIA: Free shipping orders over AUD 120.
Delivery varies by location, please see the expected timeframe to receive your product below:
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
Welcome to Aid Station.
In these terms, we also refer to Aid Station as “our”, “we”, or “us”. And you are you!
CHANGES TO YOUR ORDER
CANCELLATION BY US
We reserve the right to cancel your order for any reason, and will notify you of this as soon as possible. Where payment has already been debited, the full amount will be credited back to your original method of payment.
CANCELLATION BY YOU
You may cancel your Order up to the time that we confirm your Order in writing to you. Once we confirm your Order, your Order is binding and cannot be changed by you. However, our refunds and exchanges process in clause 6.3 may apply.
IMPORTANT DELIVERY INFORMATION
Delivery Times: All delivery times are estimates only and subject to postal delays, public holidays, and reasons beyond our control. Check current shipping estimates here.
Returned to Sender Fees: If your order is returned to us as "Returned to sender/RTS" due to incorrect address details or failure to collect from the post office/courier depot, the following fees apply:
Australian orders: $15 AUD return processing fee plus original shipping costs deducted from refund. Re-shipping requires an additional $15 AUD fee.
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